Technical SupportSystem Engineer

Milton Keynes - UK

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Were looking for a customer focused person based in the Milton Keynes and surrounding area to join our Fronius Welding team and fulfil the role of System Engineer in our Technical Support department. You will be responsible for the installation service repair and calibration of Fronius welding solutions both in-house and at our customers sites in the UK and Ireland.

With your industry and technical knowledge you will play a pivotal role in the implementation of our strategy to take welding to the next level.

In this role your responsibilities will include:

Repair of Fronius welding equipment including inverters torches hose packs and automated systems
Providing support to customers and troubleshooting
Providing service and calibration of welding equipment
Safety test and weld test after repair and servicing
Providing technical support for the introduction of new products/systems/processes into the market
Providing email and telephone support for technical and welding queries/problems
Providing pre-sales and after sales support to sales team and customers
Providing support and demonstration of welding equipment
Assisting with events (trade fairs open days seminars etc.)
Assisting with stock control

Were looking for someone with the following skills and experience:

Technical experience preferably on technical support of electrical equipment
Electrical engineering qualification
Single and 3-phase electrical fault finding and repair skills
IT skills including Microsoft office suite (Excel & Word)
Basic knowledge of manual electrode TIG and MIG/MAG welding processes will be an advantage
Sales minded/ good customer communication skills
Good communication skills and knowledge transfer abilities
Team worker
Flexibility to travel across the UK and Ireland (working hours and tasks arranged to suit customer requirements) plus occasional travel to our HQ in Austria for business and training
Customer orientated attitude with professional approach to clients
Fluent in English (spoken and written)
Valid driving license

Your Benefits

Contributory Pension Scheme (optional)
Company paid private Health insurance (optional)
Death in service policy
Free on-site parking
Free on-site gym
Free fruit available to employees
23 days annual leave increasing to 30 days with long service
Three-day Christmas shut down which does not need to be taken out of your annual leave allowance
Regular team social events and activities
Discount scheme for retailers days out and much more
Family-owned company with shared values and long-term stability
Access to e-learning courses and industry expert knowledge gathered since 1945

Are you ready for Fronius Apply online now and become part of the Fronius family!

Required Experience: