Supervisor, Instructor Tech Ops Training

Endeavor Air is a wholly-owned subsidiary of Delta Air Lines. Flying as Delta Connection Endeavor operates141 regional jets on 750 daily flights to 122 destinations in the United States Canada and the Caribbean.

Headquartered in Minneapolis Minn. Endeavor has hub operations in Atlanta Cincinnati Detroit Minneapolis New York and Raleigh-Durham and 11 maintenance bases across our network.

The Instructor Supervisor Tech Ops Training provides leadership and oversight for the Technical Operations Instructor team ensuring high-quality consistent delivery of instructor-led training (ILT) programs in compliance with company policy FAA guidance and industry best practices. This role is accountable for ILT content integrity and instructor performance while also supporting the success of the Designated Station Trainer (DST) program.

• Providesleadership and direction for Tech Ops Training Instructors including supervision coaching scheduling and performance management.
• Ensures instructional quality and content integrity by conducting observations evaluations and feedback sessionsin accordance withthe GMM approved curricula and industry best practices.
• Managesthe planning scheduling and execution of all instructor-led training (ILT) courses ensuring delivery meets regulatory requirements and organizational standards.
• Maintains accountability for ILT content verifying alignment with approved manuals task cards and curriculum updates.
• LeadstheDesignated StationTrainer(DST) program providingtrainingguidance resources and ongoing support to ensure program effectiveness and participant success.
• Performs course evaluations to ensure content consistency with curriculum requirements.
• Coordinates instructor availability training facilities equipment and courseware tooptimizeresourceutilizationand operational efficiency.
• Serves as the primary point of contact for instructor and ILT-related matters addressing performance scheduling and delivery issues.
• Supports onboarding qualification and ongoing development of instructors.
• Collaboratewith Program Administrators and Training Coordinator to ensure ILT sessions are properly scheduled documented in the LMS and executed without disruption.
• Partners withInstructors andCurriculumDevelopers to review and update ILT content and training programs ensuring accuracy relevance and regulatory compliance.
• Monitors class execution andresolvesissuesimpactingtraining effectiveness.

• Performs all duties of a Tech Ops Training Instructor when operational needsrequire.
• Carries outadditionalresponsibilities as defined in approved or accepted company manuals.
• Other duties as assigned.

• In conjunction with the Manager Tech Ops Training the Supervisor will provide leadership and oversight for Tech Ops Training Instructors.
• This position directly supervises 6 instructors on the team.

• Ethics and Values - Serves as a champion to employees and projects that are beneficial to the company. Displays courage and willingness to take an unpopular stance to make positive long term progress for individuals and the organization.
• Knows Our Business - Looks for way to improve our success operationally and through people. Understands how all aspects of the business operate in a systemic way. Technically and professionally skilled to do the job at a high level of accomplishment.
• Builds Trust and Decision Making - Models honesty and open communications in large group meetings. Responds to challenge in a positive way seeing it as a way to learn new perspectives and perhaps improve the organization.
• Drive for Results by Inspiring Others - Builds passion and enthusiasm for the organizations mission. Identifies measurements that will drive long term positive results and shares the rationale thus engaging the organization.
• Know Your Team and Leading People - Inspires organization to build effective work relationships that are based on strengths and focused on achieving organizational goals understanding and utilizing each team members interests and development goals. As a leader proactively sees opportunities for talented and diverse staff to work with upper leadership to promote development and results.

• BA/BS degree or equivalent combination of education and related experience.
• Minimum three years of airline Maintenance Operations experience (preferred).
• Familiarity with airline policies procedures and standards (preferred).
• A&P license or Repairman certificate (preferred).
• Proficiencyin MS Word Excel Outlook PowerPoint and general internet applications.
• Proven ability to develop and implement training curricula preferably in an airline environment.
• Excellent interpersonal and organizational abilities; strong work ethic; reliable self-motivated and positive attitude.
• Ability to adjust to rapid changes and manage multiple priorities effectively under time constraints.
• Ability to meet physical requirements of the role; some travelrequired.

• Ability to perform occasional physical tasks such as pulling pushing reaching bending standing walking andlifting upto 30 lbs.
• Ability to sit for extended periods and perform computer-based work in an office environment under critical deadlines.

Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.

• Free or reduced-rate travel privileges on Delta Air Lines and 80 air carriers worldwide for employees and eligible family members
• Comprehensive Medical Dental and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance Short and Long-term Disability Flexible Spending Accounts (FSA) and voluntary supplementary benefit options