Strategic Account Manager
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Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Patsnap is a global pre-IPO company that transforms the way organizations harness their Intellectual Property and Research & Development productivity. Our user-friendly platform revolutionizes how IP and R&D teams collaborate across the entire innovation lifecycle using our industry leading domain specific AI to generate and validate ideas to bring innovative products to market faster better and cheaper. More than 12000 R&D and IP teams use and trust Patsnap to innovate and bring products to market faster.
Role Summary:
We are seeking a Strategic Account Manager to join our Client Success team in Singapore. This role is responsible for owning and growing a portfolio of strategic enterprise and key accounts with a strong focus on renewals expansion and executive-level relationships.
You will partner closely with senior stakeholders to help them maximize the value of Patsnap across their IP and R&D workflows while identifying new opportunities for growth within complex organizations. This role is approximately 60% expansion and strategic new business within existing and named accounts and 40% renewals and account retention.
This is an in-office role based in our Singapore office.
What Youll be Doing:
- Own and grow a portfolio of enterprise and key accounts driving revenue through renewals upsell cross-sell and strategic expansion
- Build and maintain trusted relationships with C-level and senior stakeholders acting as a strategic advisor rather than a transactional seller
- Lead executive business reviews account planning sessions and quarterly business reviews (QBRs) to align Patsnaps value with customer priorities
- Develop deep understanding of your customers IP strategy R&D workflows and commercial objectives tailoring solutions to enterprise needs
- Identify and develop new opportunities within existing and target enterprise accounts particularly within industries such as high tech energy manufacturing legal education automotive and more.
- Manage complex sales cycles involving multiple stakeholders long decision timelines and enterprise procurement processes
- Partner cross-functionally with Product Solutions Consulting Customer Success and Leadership to drive customer outcomes and resolve escalations
- Maintain accurate pipeline management and forecasting using a data-driven disciplined sales approach
- Stay up to date on Patsnaps product capabilities and clearly articulate value at an executive and business-outcome level
- Consistently meet or exceed revenue targets and key performance indicators
About You:
- 3-5 years of experience in enterprise SaaS sales key account management or strategic account management within the APAC region
- Proven experience managing large complex enterprise accounts and engaging confidently with C-level and senior decision-makers
- Strong executive presence with excellent communication presentation and stakeholder management skills
- Demonstrated success driving account expansion renewals and long-term customer value not just net-new logos
- Experience navigating multi-stakeholder buying groups and enterprise sales cycles
- Background or exposure to Life Sciences Manufacturing Engineering Chemicals or R&D-led organizations is a strong plus
- Experience in enterprise SaaS environments preferred
- Proficiency in Mandarin Chinese is a nice-to-have
- Highly self-motivated commercially driven and comfortable operating in a fast-paced high-growth environment
- Strong sense of ownership and collaboration with experience working cross-functionally
What Youll Love:
- Employee insurance benefits including outpatient medical personal accident critical illness and dental coverage upon day one.
- Annual leave allowancemedical leave marriage leave paternal leave unpaid infant care leave childcare leave compassionate leave policies.
- Small monetary gifts from Patsnap for milestone moments and life events.
- Additional flexible benefits for employees who have served 3 years and above.
Our Values:
- Integrity: We hold each other accountable for our actions
- Leadership: We lead by example and inspire each other to reach for new heights
- Openness: We are open and honest and share our ideas with care and consideration
- Growth: We are lifelong learners who aspire to improve each day
- Innovation: We seek out new ways to solve problems
- Customer: Our customer is at the center of everything we do. Their success is our success
Patsnap is proud to be an equal opportunity employer (EOE) that champions diversity. We do not discriminate based on race religion national origin citizenship sex gender identity or expression sexual orientation pregnancy age or marital veteran/military or disability status or any other protected status in accordance with federal provincial/state or local laws.
Even if you dont meet 100% of the above qualifications we encourage you to apply and tell us why youd be a great fit for this role! If you require any accommodations during the interview process please email us at emailprotected so we can best support you.
Required Experience:
Manager
Key Skills
- Bidding
- Crane
- Finance Management
- Accountancy
- Avionics
- Blackberry
About Company
Patsnap empowers IP and R&D teams with advanced AI to get better answers and make faster decisions. Increase IP productivity by 75% while reducing R&D wastage by 25%.
