Program Manager Base Building, Global Standards & Compliance, BXM, cRME

If youre passionate about facility management have experience in Integrated Facility Management and are ready to take on the challenge of optimising Amazons $3.7B annual facilities portfolio across hundreds of buildingsthis role could be a perfect fit.
We are seeking an experienced and dynamic Program Manager within Amazons Global Base Building Standards & Compliance (GSC) team within the Central Reliability Maintenance Engineering (cRME) organization. This critical role will be responsible for driving the data accuracy of our base building equipment the standardization of our global maintenance practices the maintenance compliance of our operations with all regulatory requirements across the globe and the development of innovative scalable solutions to deliver a hands-off base building maintenance service to Amazons operations. This role will report to the Global Lead of GSC.
What Youll Do: In this role youll design and implement global facility management standards that transform how we maintain our building envelope worldwide. Leading strategic initiatives across our facilities portfolio youll develop innovative solutions for complex building systems while continuously improving operational efficiency. You will be responsible to program manage and support BXMs flagship programs like (1) Asset Data Integrity (2) PM Standardisation and (3) Compliance upgrade and regulatory audit program in the Europe and International region.
Above all your work will build scalable frameworks for consistent high-quality facility management throughout our growing global portfolio directly affecting Amazons operational success and environmental aims
What Sets You Up for Success: Success in this role draws from deep expertise in program management combined with a good understanding of facility management and proven experience driving large-scale operational improvements. Your data-driven approach to problem-solving and strong analytical skills will be essential for identifying optimization opportunities across our global portfolio. The ability to influence and collaborate effectively within complex organizations is crucial as youll work across multiple teams and regions. Most importantly your track record of program management demonstrates you can transform strategic vision into practical scalable results that enhance building performance and reliability.
Why Youll Love It: Heres your chance to make an impact at an unprecedented scale transforming facility management across one of the worlds largest building portfolios. Youll drive innovation in building technology while collaborating with diverse teams spanning multiple continents and cultures. Your work will directly support Amazons sustainability goals combining environmental responsibility with operational excellence. If youre passionate about innovation and want to leave a lasting mark on the future of facility management this role is for you.

This role requires up to 50% travel.

Key job responsibilities
Engage with multiple stakeholders within BXM team field RME and external stakeholders like the Global Procurement Organisation (GPO) Finance etc. to develop program plan
Identify requirements develop vendor specifications and lead the tendering and Request for Quotation (RFQ) process
Technical vendor bid evaluation and onboarding of vendors
Raise purchase requisitions on Amazon Coupa
Develop detailed project plan with resource and cost. Identify critical path and risk of delay. Plan mitigation action to eliminate risk of delays
Lead project execution across multiple countries monitor and control project progress
Utilise the Amazon CMM system (APM) for project execution
Identify risks to quality scope and time and plan mitigation action. Escalate to senior leadership when required
Provide progress reports and KPIs (Key Performance Indicators) for significant milestones and mitigate conditions affecting project cost or schedule

You must have high strength in Earn Trust Deliver Results Bias for Action and Insist on Highest Standards. Youll need to influence diverse stakeholders manage multiple high-impact projects simultaneously and drive continuous improvement initiatives that deliver measurable results in cost reduction operational efficiency and sustainability.

About the team
The Building Excellence Management team was established in November 2023 aiming to centralize the Amazons hard services (Base Building) and soft services (Janitorial Pest Waste etc.) strategy. The GSC team plays a key role in the base building space as it establishes the baseline oversees Amazons compliance with regulatory maintenance defines the scope and innovates in the base building automation. This role will impact the safe and continuous operation of Amazons 3000 facilities worldwide and influences circa $1B of yearly spend.
The team is transforming how Amazon maintains its global facility network.

- Bachelors degree
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience in program or project management
- Experience working cross functionally with tech and non-tech teams
- Experience in defining and implementing process improvement initiatives using data and metrics
- Experience defining program requirements and using data and metrics to determine improvements
- This role requires up to 50% travel time

- Experience in driving end to end delivery and communicating results to senior leadership
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
- Experience using data and metrics to determine and drive improvements
- Experience with basic web-based tools and products like Outlook Excel Word and SharePoint
- Experience in facilities management

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