Technical Account Manager
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Job Location:
Chicago, IL - USA
Yearly Salary:
$ 100100 - 150000
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
TransUnions Job Applicant Privacy Notice
Personal Information We Collect
What Well Bring:
At TransUnion we strive to build an environment where our associates are in the drivers seat of their professional development while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors our associates are given the tools needed to get where they want to go. Regardless of job titles our associates have the opportunity to learn new things and be a leader every day.Come be a part of our team youll work with great people pioneering products and cutting-edge technology.
What Youll Bring:
- Bachelors degree from an accredited college or university required;Mastersdegree preferred.
- A minimum of6yearsof experience in technical account management or delivery operations specific toMarTech/AdTechindustry
- Intermediate Excel skills with the ability to perform VLOOKUP Pivot tablesFormulasand similar advanced functions
- Analytical and critical thinking skills with the ability to manage multiple partnership relationships simultaneously.
- Strong organizational skills and attention to detail.
- Excellent written and oral communication skills including communicating with external clients and partner teams.
- Experience with developer tools and APIs is a plus.
Impact Youll Make:
- Build and maintain strong relationships with key stakeholders at client organizations.
- Serve as the primary point of contact for technical inquiries issue resolution solutioning and escalations.
- Collaborate with clients to understand business requirements and translate them into technical solutions using TransUnions Marketing Solutions.
- Manage the implementation process ensuring smooth onboarding and deployment.
- Troubleshoot technical issues and coordinate resolution with internal teams to ensure timely outcomes.
- Coordinate with cross-functional teams to deliver client projects on time and within scope.
- Provide regular updates and performance reports to clients.
- Conduct training sessions and workshops to educate clients on TransUnions data products and features.
As a Technical Account Manager at TransUnion you will play a crucial role in ensuring the successful implementation and utilization of our Marketing Solutions for our clients. You will be responsible for building strong client relationships understanding their needs and delivering technical expertise and support to help them achieve their goals. You will collaborate with cross-functional teams to onboard clients ensure the timely and accurate delivery of Audience engagements and serve as the client advocate by addressing technical inquiries and resolving issues promptly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law including the Los Angeles County Fair Chance Ordinance for Employers the San Francisco Fair Chance Ordinance Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.
Adherence to Company policies sound judgment and trustworthiness working safely communicating respectfully and safeguarding business operations confidential and proprietary information and the Companys reputation are also essential expectations of this position.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.Benefits:
TransUnion provides flexible benefits including flexible time off for exempt associates paid time off for non-exempt associates up to 12 paid holidays per year health benefits (including medical dental and vision plan options and health spending accounts) mental health support disability benefits up to 12 weeks of paid parental leave adoption assistance fertility planning coverage legal benefits long-term care insurance commuter benefits tuition reimbursement charity gift matching employee stock purchase plan 401(k) retirement savings with employer match and access to TransUnions Employee Resource Groups. Spousal domestic partner and other eligible dependent coverage is available on select health and welfare plans.
We are committed to being a place where diversity is not only present it is embraced. As an equal opportunity employer all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability status veteran status genetic information marital status citizenship status sexual orientation gender identity or any other characteristic protected by law. Additionally in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnions Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting
Pay Scale Information :
The U.S. base salary range for this position is $100100.00 - $150000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion actual compensation is based on careful consideration of additional factors such as (but not limited to) an individuals education training work experience job-related skill set location and industry knowledge as well as the scope and responsibilities of the position and market considerations.Regular fulltime non-sales positions may be eligible to participate in TransUnions annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.TransUnions Internal Job Title:
Advisor Technical Account ManagementCompany:
TransUnion LLCRequired Experience:
Manager
Key Skills
- Business Development
- Cement Plant
- Business Support
- Data Analysis
- ASP
About Company
Company Overview TransUnion is a leading global risk and information solutions provider. Our mission is to help people worldwide access opportunities that lead to a higher quality of life. We accomplish this by delivering solutions that help organizations optimize their risk-based dec ... View more
