Road Supervisor

Fort Wayne, IN - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Via is on a mission to create public transportation systems that provide greater access to jobs healthcare and education. Our platform serves as the technology backbone for modern transit networks transforming antiquated and Via is on a mission to create public transportation systems that provide greater access to jobs healthcare and education. Our platform serves as the technology backbone for modern transit networks transforming antiquated and siloed public transportation systems into smart data-driven and efficient digital networks. With hundreds of agency partners around the world Via is recognized as the leading transportation technology and service provider globally.

As aRoad Supervisor for Citilink Access operated by Via you will train operators oversee the performance of operators respond to emergencies and manage the delivery of paratransit service in the Fort Wayne area.

What Youll Do:

Conduct on-the-road supervision including regular ride-alongs and shadowing to ensure driver performance meets service and safety standards.
Monitor and assess operator interactions and adherence to safety procedures offering constructive feedback as necessary.
Develop and deliver training programs for new drivers including initial remedial and refresher content.
Provide hands-on training in best practices safety protocols and service standards to align with Via and Citilinks expectations
Conduct proper post-accident and post-incident procedures including acting as the Designated Employer Representative (DER) for DOT purposes.
Act as the primary point of contact for immediate operational issues implementing solutions to resolve challenges promptly.
Operate accessible vehicles safely and courteously to transport elderly and disabled passengers modeling high customer service standards.
Service trips as necessary especially in the case of stranded riders breakdowns or other service disruptions.

Who You Are:

Possess sound knowledge of the city and an excellent driving record.
Possess previous supervisory or management experience.
Able and excited to train paratransit operators.
Available to be scheduled as per the evolving needs of the role during all service hours and days.
Able to operate a wheelchair-accessible vehicle within standard safety guidelines to ensure public safety
Must be able to safely push and maneuver more than 400 pounds of weight such as in assisting passengers in wheelchairs or handling heavy equipment
Must be comfortable bending down on one knee for extended periods of time to secure wheelchairs and other mobility aids
Patient empathetic and sensitive to the needs of people with disabilities
Able to deal effectively and courteously with all customers and the public
Hold a valid drivers license.
Pass a drug screening motor vehicle check physical exam and criminal background check.
At least 25 years old.
Able to apply in person at Vias offices in the Fort Wayne area

Compensation and Benefits

The candidates experience knowledge and skills determine the final salary.
Salary: Starting at $25.25 / hour
We are proud to offer a generous and comprehensive benefits package including medical dental and vision plans 401K matching holiday pay and PTO.
Ability to work flexible hours including evenings and weekends as required.

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride

Via is an equal opportunity employer

Required Experience:

Manager

What Youll Do:

Conduct on-the-road supervision including regular ride-alongs and shadowing to ensure driver performance meets service and safety standards.
Monitor and assess operator interactions and adherence to safety procedures offering constructive feedback as necessary.
Develop and deliver training programs for new drivers including initial remedial and refresher content.
Provide hands-on training in best practices safety protocols and service standards to align with Via and Citilinks expectations
Conduct proper post-accident and post-incident procedures including acting as the Designated Employer Representative (DER) for DOT purposes.
Act as the primary point of contact for immediate operational issues implementing solutions to resolve challenges promptly.
Operate accessible vehicles safely and courteously to transport elderly and disabled passengers modeling high customer service standards.
Service trips as necessary especially in the case of stranded riders breakdowns or other service disruptions.

Who You Are:

Possess sound knowledge of the city and an excellent driving record.
Possess previous supervisory or management experience.
Able and excited to train paratransit operators.
Available to be scheduled as per the evolving needs of the role during all service hours and days.
Able to operate a wheelchair-accessible vehicle within standard safety guidelines to ensure public safety
Must be able to safely push and maneuver more than 400 pounds of weight such as in assisting passengers in wheelchairs or handling heavy equipment
Must be comfortable bending down on one knee for extended periods of time to secure wheelchairs and other mobility aids
Patient empathetic and sensitive to the needs of people with disabilities
Able to deal effectively and courteously with all customers and the public
Hold a valid drivers license.
Pass a drug screening motor vehicle check physical exam and criminal background check.
At least 25 years old.
Able to apply in person at Vias offices in the Fort Wayne area

Compensation and Benefits

The candidates experience knowledge and skills determine the final salary.
Salary: Starting at $25.25 / hour
We are proud to offer a generous and comprehensive benefits package including medical dental and vision plans 401K matching holiday pay and PTO.
Ability to work flexible hours including evenings and weekends as required.

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride

Via is an equal opportunity employer

Required Experience:

Manager

Key Skills

Restaurant Experience
Customer Service
Hospitality Experience
Management Experience
Mediation Experience
Guest Services
Merchandising
Experience with Children
Leadership Experience
Mentoring
Supervising Experience
Neonatal Ventilator

Apply Now

About Company

Via

We’re Via, and we build technology that changes the way the world moves. Our guiding principle is simple: we know that the future of transportation is safe, dynamic, shared public mobility — the kind that reduces carbon emissions across congested cities, complements existing transit i ... View more

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click