POSITION SUMMARY
The Butler is responsible for delivering exceptional personalized guest service in line with Marriott International brand standards. This role ensures seamless service operations by maintaining high standards of grooming professionalism safety and service quality across all assigned areas. The Butler actively engages with guests anticipates their needs and resolves service issues promptly to enhance overall guest satisfaction.
The Butler monitors dining and service areas for seating availability service flow cleanliness safety and guest well-being while coordinating with relevant departments to ensure efficient operations. Responsibilities include inventory management stock requisitions cash handling (assigned bank) and completion of maintenance work orders as required. The Butler communicates last call procedures at designated closing times and ensures compliance with all operational standards.
In support of management the Butler assists with hiring training scheduling coaching and performance evaluation of associates fostering a positive and collaborative work environment. The role requires adherence to all Marriott International policies and procedures including safety security confidentiality and asset protection. The Butler upholds uniform and personal appearance standards communicates clearly and professionally and consistently welcomes and thanks guests with genuine hospitality.
The position involves physical activity such as standing or walking for extended periods handling service equipment and supplies and performing other reasonable job duties as assigned by management
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 2 years of supervisory experience.
License or Certification: None
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more