Customer Relations Specialist
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Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Other qualifications include:
- Associate Degree or equivalent work experience
- 2 plus years of relevant experience in a customer supporting role preferred
- Strong computer skills including G Suite and knowledgeable about Internet research tools
- Commitment to providing outstanding customer service to our customers
- Ability to communicate professionally and persuasively over the phone in writing and in person with businesses of all sizes and in all industries
- Strong active listening skills ability to investigate problems and to develop solutions
- Ability to manage conflict in a positive and constructive fashion
- Ability to understand internal policies and procedures and to communicate them to internal and external customers
- Ability to draft professional business correspondence and other communications including email communications with attention to proper grammar spelling and punctuation
- Professional speaking voice & excellent telephone etiquette
Qualifications :
QUALIFICATIONS AND SKILLS:
To be successful in this role you must be organized and thorough with keen attention to detail yet efficient and able to meet deadlines. You must also be a skilled communicator who approaches issues with curiosity and uses a collaborative problem-solving approach. Sound decision making active and effective listening time management and practical AI familiarity are a must to effectively perform this role.
Additional Information :
Apply online at join a GREAT team with great work benefits!
Employer is EEO/M/F/V/D. BBB is an equal opportunity employer and does not discriminate against employees or applicants on the basis of any legally protected activity or status including but not limited to race color sex (including pregnancy sexual orientation gender identity or expression) religion national origin or ethnicity age disability genetic history military/veteran status or salary history.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- CFA
- Ethernet
- Fiber
- Anesthesia
About Company
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