Assistant Restaurant & Bar Manager (FMX)

What youll do

• Lead the floor during service ensuring smooth coordination between restaurant bar and grab-and-go.
• Uphold and enforce high standards of hospitality presentation and service quality.
• Support team during busy periods leading by example and maintaining a strong presence on the floor.
• Respond promptly and professionally to guest queries and complaints escalating when necessary.
• Work closely with the host team to ensure efficient seating reservation management and guest flow.
• Train new and existing staff on service steps upselling standards menu knowledge and guest engagement.
• Conduct refresh training sessions to ensure consistency across all team members.
• Mentor and support junior staff encouraging a positive team culture and a development-focused environment.
• Conduct on-shift coaching to reinforce expectations.
• Create publish and manage rotas that ensure correct staffing levels while maintaining labour efficiency.
• Support daily opening and closing procedures ensuring all outlets are ready for service.
• Place operational orders for equipment disposables cleaning supplies and FOH essentials.
• Monitor stock levels manage shortages and report issues to the F&B Assistant Manager.
• Ensure compliance with all food safety and health & safety standards.
• Support shift briefings ensuring clear communication of priorities and standards.
• Provide constructive feedback to staff and assist the F&B Assistant Manager in performance reviews.
• Help maintain a positive working environment fostering teamwork and professionalism.
• Support in maintaining operational documentation incident logs and basic financial summaries (e.g. shift notes).
• Ensure that standards policies and procedures are followed at all times.

Qualifications :

What we are looking for

• Extensive food and beverage (F&B) knowledge with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Strong FOH operational experience within a busy restaurant or bar environment.
• Excellent communication leadership and people-management skills.
• Ability to remain calm organised and solution-focused during peak periods.
• Familiarity with reservation and POS systems (e.g. SevenRooms Micros and Knowcross).
• Strong attention to detail and commitment to guest satisfaction.
• Commercial awareness and understanding of basic labour controls.
• Strong leadership motivational and people skills
• Acute financial management skills
• Commercial Awareness
• Interpersonal and teamworking skills
• Problem -solving skills

Additional Information :

Whats in it for you...

• Competitive salary.
• We are committed to giving our teams great work/life balance. 
• 28 days holidays (inclusive of bank holidays) pension life insurance and a health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
• Treat yourself once in a while with lots of retail & hospitality perks through our partners.
• Join an innovative fast-growing international group thats committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.

We look forward to welcoming you to our TRIBE Community!

Remote Work :

No

Employment Type :

Full-time