FSSC Sub-Regional Business Partner

Build bridges between Finance Operations and Regional Leadership! Take ownership of service delivery for our UK Spain and CH markets.

Business Partnership & Communication

• Act as a Trusted Advisor and primary FSSC partner for Country/Regional Finance Directors representing service operations in strategic business reviews.
• Manage expectations and bridge the gap between regional strategy and operational constraints using business-relevant language.

Metrics Ownership & Performance Management

• Drive Service Excellence by continuously reviewing adjusting and presenting FSSC metrics (KPIs/SLAs) to internal and external stakeholders.
• Identify root causes of performance gaps and support teams in defining and implementing improvement actions.
• Ensure transparency through data-driven insights ensuring that performance management is aligned with regional business priorities.

Scope & Service Understanding

• Ensure deep understanding of the FSSC service scope and align it with evolving client expectations.
• Identify opportunities for service optimization and support the evolution of the FSSC service model.

Cross-Functional Collaboration

• Work closely with other local and global supporting functions to ensure cohesive service delivery.
• Participate in global initiatives aimed at increasing overall organizational efficiency and customer satisfaction.

Process Optimization & Value Creation

• Facilitate workshops and drive Continuous Improvement projects that enhance both customer experience and operational scalability.
• Use a data-driven approach to measure and report the financial and operational impact of implemented changes.

Compliance Risk & Control

• Ensure compliance with policies procedures internal controls and audit requirements.
• Identify assess and mitigate operational and compliance risks; report breaches and manage incident logs.

Qualifications :

• University degree in Finance Accounting or a related field
• Minimum 3 years of experience in finance preferably in a business partnering or shared services environment
• Solid understanding of finance operations and local business unit dynamics
• Strong analytical skills with a proven ability to translate metrics (KPIs/SLAs) into actionable business insights.
• Practical background in change management continuous improvement initiatives root cause analysis and project management
• Proven ability to build relationships and influence stakeholders across functions and geographies
• Strategic mindset combined with sound business acumen
• A team player with excellent communication skills and a proactive can-do attitude with high accountability and the ability to manage multiple priorities.
• Ability to drive results and influence decision-making without direct authority.
• Opportunity for international networking (travel up to 25%)
• Proficiency in ERP systems knowledge of Oracle E-Business Suite will be considered a strong advantage.

Additional Information :

Check out what we have prepared for you:

• Stable employment based on a contract of employment (umowa o pracę) with fixed business hours Mon-Fri (08:00/09:00 16:00/17:00) in a rapidly growing SSC sector company
• A fast and secure remote recruitment process including the possibility of signing a preliminary agreement to secure your future employment
• Comprehensive onboarding tailored to your individual pace with ongoing support from a Team Leader
• Hybrid work model with visits to our Katowice office (ul. Graniczna 54) 2-3 times per month.
• Support in developing your individual career path
• Extensive benefits package: private medical care (Medicover) group insurance access to the Medicover Benefits platform co-financing for the Medicover Sport card language course subsidies additional leave for volunteering and subsidies for eyeglasses
• Training platform and a wide range of specialized internal and external training sessions conducted by qualified experts
• Employee Referral Program which rewards you for recommending new talent.
• Opportunities for active participation in various charitable initiatives supporting local communities and organizations
• Annual bonus
• Office location in the immediate vicinity of the 3 Stawy Shopping Center with easy access from the center of Katowice
• Dedicated parking for employees

Działając na podstawie art. 24 ust. 1 ustawy z dnia 14 czerwca 2024 r. o ochronie sygnalistów (Dz. U. z 2024 r. poz. 928) informujemy że w SGS Polska Sp. z o.o. oraz w SGS Global Business Services Europe Sp. z o.o. obowiązuje Procedura zgłoszeń wewnętrznych.

Procedura zgłoszeń wewnętrznych jest dostępna na stronie internetowej pod poniższym linkiem:

Procedura zgłoszeń wewnętrznych SGS Poland

Remote Work :

No

Employment Type :

Full-time