Lead Digital Deployment Consultant

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Role Summary

The Digital Deployment Consultant is responsible for leading the Annual Deployment Plan (ADP) for Caterpillar dealers supporting the dealer Digital Deployment Roadmaps for the full suite of Caterpillar systems and application deployments that drive Caterpillars Services Growth Strategy. This role ensures successful alignment and completion of prioritized digital deployments acting as a bridge between dealers districts product owners and Cat Digital teams through structured governance and proactive engagement.

What You Will Do:

Deployment Planning & Execution

• Conduct annual deployment planning for digital initiatives for dealers ADP

• Review previous years deployment progress and any carry forward

• Validate deployment capacity with Caterpillar Dealers

• Ensure Caterpillar dealer understands of each deployment its value benefits and deployment required actions (time savings cost efficiency customer experience etc)

Data Accuracy & Reporting Management

• Ensure all dealer commitment and project progress is capture in required Reporting and Status Dashboards

• Escalate and engage appropriate team for off-target initiatives

• Engage PMO and Product Owners for context and resolution

Caterpillar Dealer Engagement and Support

• Be a trusted advisor for Caterpillar dealers maintaining strong relationships with Dealer and Caterpillar stakeholders.

• Understand dealer systems and future upgrade/migration plans

• Maintain regular engagement cadence with all assigned Caterpillar Dealers

• Provide specific consultant on project/initiatives within the ADP

• Highlight key milestones and targets for Caterpillar dealers

Technical & Process Governance

• Align to defined ADP program and process ensuring transparency for Caterpillar Dealer around initiative delivery

• Deliver Digital Deployment Roadmaps tailored to each assigned dealer.

• Provide meeting summaries & program updates for dealers and internal partners

• Ensure all defined actions with dealers and internal teams are progressed and delivered.

• Document risk mitigation steps for off-target initiatives

What You Have:

Project Administration:Knowledge of project administration best practices and ability to use organizational strategies practices and tools for administering projects.

• Reports dependencies conflicts and completion date status to project management team.

• Helps others to develop in-depth knowledge of project administration process.

• Monitors progress and generates project variance analysis reports.

Decision Making and Critical Thinking:Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

• Differentiates assumptions perspectives and historical frameworks.

• Evaluates past decisions for insights to improve decision-making process.

• Uses effective decision-making approaches such as consultative command or consensus.

IT Project Control and Reporting:Knowledge of project control and reporting; ability to monitor the vital signs of an IT project while managing its progress and delivery schedule.

• Tracks issues and potential problems to ensure maximum preparedness for IT projects.

• Uses Gantt and PERT/CPM charts to report IT project progress to management and clients.

IT Project Management:Knowledge of project management; ability to plan organize monitor and control IT projects using appropriate technical resources.

• Estimates and appropriately addresses potential issues and risks in IT projects.

• Ensures that technical objectives and functional requirements align in all IT projects.

• Directs team members in analyzing client requirements in an appropriate manner.

Key Attributes for Success

• Knowledge of the Caterpillar digital portfolio.

• Knowledge Caterpillar Dealer Operations

• Strong analytical skills to interpret requirements and support decision-making.

• Exceptional facilitation and stakeholder management abilities.

• Ability to interpret technical requirements and coordinate multi-party activities.

• Experience presenting to and interacting with executive leaders.

• Capacity to build consensus and simplify complex information.

• Proactive mindset strong accountability planning organization and teamwork.

• Highly developed interpersonal skills for managing sensitive or potentially controversial situations.

• Excellent oral and written communication skills.

• Significant experience (10 years preferred) in digital deployments IT operations or program/project management.

• Ability to simplify complex information and create clear communications and presentations for diverse audiences.

• Excellent interpersonal skills for handling sensitive issues and persuading stakeholders inside and outside the organization.

• Technical background with a solid understanding of IT systems and their interactions.

• Proven ability to manage multiple projects and work with several dealers simultaneously.

• Proficiency in collaboration tools (SharePoint Teams) and dashboards (Power BI).

• Demonstrated experience influencing others and working across a matrixed organization

Additional Information:

• Travel for this role is up to 25%.

• This position requires working onsite five days a week.

• Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however as a global company Caterpillar offers many job opportunities outside of Singapore which can be found through our employment website at is no relocation and no Visa sponsorship.

What You Will Get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage because we value your performance we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave flexi leave medical and insurance (prorated based upon hire date).

Final Details:

Please frequently check the email associated with your application including the junk/spam folder as this is the primary correspondence method. If you wish to know the status of your application please use the candidate log-in on our career website as it will reflect any updates to your status.

If you are interested in joining our team please apply using an English version of your CV. We look forward to meeting you!

About Caterpillar

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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