German Customer Service Specialist

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

About the Role
This position is ideal for tech-savvy people who enjoy digging into issues and making users feel supported. Youll be part of a global project helping German-speaking users with search-engine-related questions and technical tasks.

What Youll Do

Handle customer interactions in German providing accurate and friendly support.
Solve technical issues using the projects tools scripts and knowledge base.
Document interactions and keep system notes up to date.
Flag patterns or recurring problems to the team to improve processes.

What Were Looking For

Fluency in German.
Great communication skills and attention to detail.
Ability to learn fast and work with technical information.
Team player with a proactive mindset.

What We Offer

Competitive salary plus performance bonuses
Meal allowance and health insurance
Relocation package
Professional training and career development opportunities

Schedule

Monday-Friday (08:00-20:00 rotational) weekends (08:00-17:00 rotational). Two days off per week.

Location
Lisbon on-site.

This role requires valid authorization to work in the EU. Candidates must hold EU citizenship or a Portuguese residence card at the time of application.

About the Role This position is ideal for tech-savvy people who enjoy digging into issues and making users feel supported. Youll be part of a global project helping German-speaking users with search-engine-related questions and technical tasks. What Youll Do Handle customer interactions in German pr...