Dutch Speaking Customer Service Representative – Lisbon
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Job Location:
Utrecht - Netherlands
Monthly Salary:
€ 1100 - 1400
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Dutch Speaking Customer Service Representative Lisbon (On-site)
Location: Lisbon Portugal
Work Model: On-site
Start Date: 8 January 2026
Working Hours
- Monday to Friday: 08:00 AM 08:00 PM (Rotational shifts)
- Saturday & Sunday: 08:00 AM 05:00 PM
- Days Off: 2 rotational days
Role Overview
As a Customer Service Representative you will be responsible for delivering high-quality customer support handling inquiries efficiently and ensuring a positive customer experience in Dutch. No previous experience is required.
Responsibilities
- Handle customer inquiries via phone email or chat in Dutch
- Provide accurate information and resolve issues in a timely manner
- Ensure high levels of customer satisfaction
- Document customer interactions according to internal procedures
- Collaborate with internal teams when needed
Requirements
- Dutch C2 level (mandatory)
- Good level of English
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Availability to work in rotational shifts
Contract & Compensation
- Contract Type: Fixed-term contract (CDD) 6 months
- Base Salary: 1100 per year (paid over 14 months)
- Performance Bonus: 135 per year (14 months)
- Complexity Bonus: 120 per year (11 months)
Relocation Support
Relocation support is available. Full details will be shared in the next step of the process.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
