Danish Speaking Onboarding Account Manager

Join our dynamic team in vibrant Barcelona and work on an exciting project focused on Digital Marketing Ads a game-changing tool for businesses everywhere!

Key Responsibilities

As a trusted advisor you will:

• Onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
• Promote Company Products.
• Detect and understand customers objectives and offer adapted solutions for their needs.
• Set up strategic results-driven campaigns designed for immediate impact and long-term performance sustainability.
• Be responsible for increasing spend and campaign upselling.
• Create maintain and update a customer database with complete information.

Requirements

Essential Qualifications & Experience

• Education: BA/BS degree OR equivalent work experience (MA/MSc in Marketing or Communications preferred).
• Language Skills: C2 level proficiency in both Danish and English.
• Experience: 2 years of experience in sales and/or marketing with previous client-facing experience particularly in high-stakes environments (preferably).
• Demonstrated ability to work independently and consistently deliver impactful results.
• Strong experience managing customer relationships and improving CRM systems for business outcomes.
• Regularly integrate AI tools into workflows and interpret insights to personalize outreach.
• Excellent communication skills able to clearly and persuasively explain complex ideas to diverse audiences.
• Thrive in a goal-oriented environment and contribute actively to team success.
• Strong written and verbal presentation skills.
• Self-motivated and proactive with a confident and determined mindset.
• Solid business acumen with the ability to analyze market trends and support strategic decisions.

Specialized Skills for the Market

• Market Understanding: Clear understanding of the market including cultural nuances and business practices.
• Strategic Thinking: Capability to identify and target companies with growth potential.
• Problem-Solving: Complex problem-solving skills to navigate challenging contexts.
• Analytical Skills: Proficiency in analyzing market trends and customer data.
• German Cultural Awareness: Understanding the business etiquette and cultural nuances of the region to build rapport and trust.
• Regulatory Knowledge: Awareness of local regulations especially regarding data privacy (e.g. GDPR) to ensure compliance in all outreach activities and tailor strategies to address the clients high focus on data protection.
• Stakeholder Management: Ability to manage complex stakeholder structures and engage with multiple agencies or sceptic customers.
• Demonstrate a strong understanding of the existing digital marketing ecosystem in regions and be able to position as a valuable solution.

Benefits

We offer a competitive package designed to support your success and well-being including:

Full time position (39h per week Monday to Friday).
Salary: starting from 24.650 gross/year up to 4.350 gross/year in bonus.
This is a Hybrid working model in Barcelona.
Referral Program: Bring a Friend and get a Referral fee (up to 2.000 depending on the language/project).
Permanent Contract.
Relocation support
4 weeks of intense introduction training and specific sales training.
A permanent presence of coaches who will facilitate your personal and professional development.
Established career path to grow within the project.
Continuous training and certifications within company products.
Bi-weekly monthly or quarterly contests.
Employment with the worlds largest provider of contact centre services.
Excellent work environment great colleagues social arrangements and personal development.
Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.
Office location surrounded by the sea (World Trade Center Barcelona Spain).