Danish Speaking Customer Service Representative

Barcelona - Spain

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Position Details

Position: Danish Speaking Customer Service Representative (Travel Platform)
Location: Barcelona Spain (Hybrid)
Relocation Package: Included

Role Overview
In this position youll support travelers by identifying their needs and offering clear helpful solutions. Youll handle questions related to bookings payments and general platform use ensuring smooth communication between guests and accommodation partners worldwide. Support is provided through both email and phone following established guidelines to deliver an excellent customer experience.

Requirements

Native-level Danish with strong English skills
Strong written and verbal communication abilities
Comfortable using digital tools (Office 365 CRM systems internal software)
Proactive solution-oriented mindset
Able to stay positive and motivated when handling challenging situations
Target-driven and organized work approach
Flexible attitude toward shifting tasks and procedures
Interest in online accommodation / booking platforms
Previous customer service or call center experience is a plus

Benefits

Competitive salary: 22.249 gross per year (based on experience)
Sales bonus package: Up to 3000 - 4290 gross per year
Relocation package: Includes flight ticket one-month accommodation and private health insurance support
Permanent contract & full-time position (39h/week Monday to Friday)
Comprehensive training on Google Ads & sales techniques
Career growth opportunities & Google certifications
Dynamic work environment with team-building activities & social events

Position Details Position: Danish Speaking Customer Service Representative (Travel Platform) Location: Barcelona Spain (Hybrid) Relocation Package: Included Role Overview In this position youll support travelers by identifying their needs and offering clear helpful solutions. Youll handle questio...