Senior Marketing Operations Manager

About Manatal

Manatal is an HRTech software service (B2B SaaS) company headquartered in Bangkok Thailand. Manatal is one of the fastest-growing start-ups in the region and is backed by Surge and Sequoia Capital.

Manatal has a global presence and is trusted by thousands of businesses in over 135 countries. Our goal is to transform the entire hiring process by making it simple efficient and enjoyable for recruiters hiring managers and candidates alike.

Our mission is to offer the best-in-class AI-powered technologies to empower small medium and large businesses in their staffing & recruitment transformation.

Mission of the Role:

As our Senior Marketing Operations Manager you will be at the core of our marketing teams operational excellence splitting your time between building the systems processes and automation that enable our marketing to scale efficiently and personally owning and executing strategic marketing initiatives end-to-end across Product Marketing Demand Generation Lifecycle Marketing Referral & Affiliation Marketing etc. This is a high-impact role for someone who thrives at both designing structured processes and driving hands-on execution of complex marketing projects and operations in a B2B SaaS environment.

Responsibilities:

• Lead and evolve the operational infrastructure for the Marketing department including planning backlog prioritization cross-functional coordination approvals stakeholder communication and execution rhythms.

• Systematize all marketing operations by centralizing intakes outputs auditing workflows identifying bottlenecks suggesting potential improvements and implementing automation rules in ClickUp Notion and other tools to improve team orchestration and cross-functional collaboration.

• Build and maintain a central library of process guidelines SOPs and documentation for covering workflows for all marketing functions.

• Personally drive build and execute high-priority end-to-end strategic marketing projects acting as a versatile hands-on expert across diverse B2B marketing domains (Product Marketing Demand Generation Lifecycle Marketing CRO Referral & Affiliation Marketing etc.).

• Act as the primary problem-solver for operational frictions personally building and deploying scalable automation low-code and AI solutions (Zapier n8n LLMs) to drive overall business and operations efficiency.

• Manage the technical health of our marketing stack with vendors including projects related to data integrity and accuracy platform evolutions tracking and compliance.

Ideal requirements:

• Minimum 5 years in a role with a proven blend of B2B Marketing and Project Management experience preferably in a B2B SaaS / Product Led-Growth environment.

• Versatile marketer with an extensive knowledge of marketing disciplines such as Product Marketing Paid and Organic Demand Generation Lifecycle Marketing Conversion Rate Optimization Affiliation Marketing

• Expert-level proficiency in ClickUp and/or Notion (or similar advanced PM tools like Asana Jira Monday) proven ability to architect implement and manage systems within it. PMP certification is a plus.

• Experience in scaling and optimizing existing operation systems with a track record of auditing re-engineering and documenting complex workflows.

• Comfortable with ambiguity able to decompose complex concepts into sub-tasks and processes with a great attention to detail.

• Experience with automation/low-code tools and modern marketing tech stack (e.g. Webflow Hubspot GA4 Dreamdata). Experience with LLMs / AI Ops is a plus.

• A strong cross-functional collaborator with a proven ability to partner with leadership (Director / VP / C-level) to successfully manage projects and implement new operational processes.

Manatal Hiring

At Manatal we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.

We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion race ethnicity ancestry national origin gender gender identity sex sexual orientation marital or parental status disability age citizenship or other class protected by applicable law.