Records Retrieval Coordinator
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Job Location:
Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Medical Records Request Specialist
Employment Type: Full-Time
Location: Remote
Apply here: About the Role
The Medical Records Request Specialist is responsible for actively requesting medical records from healthcare providers and ensuring those requests are followed through to completion. This role focuses on provider outreach follow-ups and managing outstanding requestsnot document intake or basic processing.
You will handle multiple open requests at a time track progress and work directly with provider offices to resolve delays or rejections.
Key Responsibilities
Medical Records Request Submission
- Submit medical record requests via provider portals fax email or other approved methods
- Research and follow provider-specific submission requirements
- Ensure all request packets are complete before submission
Provider Follow-Up & Escalation
- Perform regular follow-ups with provider offices regarding pending requests
- Track aging requests and prioritize based on turnaround targets
- Handle rejections resubmissions and missing requirements
- Escalate unresponsive providers according to SOPs
Tracking & Documentation
- Maintain accurate status updates for each request
- Document follow-up activity and provider responses
- Ensure received records are logged and routed properly
Operational Discipline
- Adhere strictly to retrieval workflows and timelines
- Identify recurring provider issues and flag them for review
What You Bring
- Experience requesting medical records from providers
- Familiarity with ROI/HIM workflows
- Comfort with outbound follow-up and persistence-based tasks
- Strong organization and attention to detail
- Experience with tools like ChartSwap Datavant MRO CIOX or Sharecare is a plus
Apply here:
Key Skills
- General Counsel
- Information Management
- Adobe Acrobat
- HIPAA
- Information Governance
- Records Management
- Sharepoint
- Filing
- Knowledge Management
- Medical Records
- iManage
- Taxonomy
