Customer Advisor | Sale | VIC

Nows the time to set your sights even higher onthe future you and the future career you deserve.

Your role as a Customer Advisorputs you in the drivers seat of our service delivery giving you the autonomy to do what you do best - helping customers achieve their banking goals.

Whetheryoureassistingcustomers with transactions educating them about our onlineplatformsor recommending products and services that best suit their needsyoullvalue how it feels to make a difference in peoples lives.

In this dynamic and high-impact roleyoullmake your mark by:

• Exploring customers needs through in-depth conversations to help them achieve their financial goals and collaborating with different specialists within the branch
• Keeping up with constant our customers with their digital literacy and online banking needs as we continue to innovate our offerings
• Being the face of the branch and customer service. Become our customers go-to person for anything from processing transactions handling cash investigatingqueriesorassistingwith paperwork all while keeping risk considerations at the forefront
• Embracing an attitude of lifelong learning. Bring your brilliant mind andwellhelp you take your career to the next level with on-the-job training and external development opportunities
• Building connections. A role at Bendigo Bank means supporting our customers givingbackand making our communities a better place while having some fun along the way!

This is a full time 12-month fixed term contract positionlocatedin Sale. Contract end date 12/02/2027.

Whatyoullbring to the role

To succeed in this roleyoullconsistently deliver exceptional customer you to have:

• Experience in customer service environment and the ability to achieve targets
• Strong attention to detail to ensure secureaccuratetransactions with a risk mindset
• Confidence to communicate with new and existing customers face to face and over the phone
• Eagerness to understand and share what makes our bank different
• A knack for teamwork -mateshipis crucial for us to work together and achieve our goals
• Experience in the banking and finance industry is a plus but certainly not essential

Were makingbetter bigger. And well get there with you.

Think youre our newest Customer Advisor Apply now!

As an internal candidate you are required to notify your immediate leader before applying for a new career opportunity and will be asked to confirm this when submitting your application.

If you have any concerns about this requirement or would like to discuss the position in more detail please reach out to the contact listed below for a confidential conversation:

Name: Trudi Brown
Title: Branch Manager
Email:
Phone:0