Floor Manager Restaurant & Bar

Floor Manager Restaurant & Bar
Location: Yaba Lagos
Experience: 3 - 5 years
Employment Type: Full-Time
Salary Range: 150000 - 170000 Monthly

Job Summary

We are seeking a dynamic and experienced Floor Manager to oversee the daily front-of-house (FOH) operations of our restaurant and bar. The ideal candidate will be responsible for delivering exceptional guest experiences ensuring smooth service flow and leading a motivated team to achieve operational excellence. This role requires strong leadership communication and organizational skills with the ability to thrive in a fast-paced hospitality environment.

Key Responsibilities

Guest Experience & Service Excellence

• Lead the FOH team in providing a warm professional and memorable guest experience.

• Monitor service delivery to maintain consistent high standards in hospitality food and beverage quality.

• Handle customer feedback and resolve complaints promptly and professionally.

Staff Leadership & Development

• Recruit train mentor and supervise FOH staff (waiters host/hostess bar attendants).

• Develop staff schedules to optimize coverage and productivity.

• Conduct regular performance evaluations and coaching sessions to maintain service excellence.

Operational Management

• Oversee daily FOH operations including reservations seating arrangements and guest flow management.

• Coordinate seamlessly with kitchen and bar teams to ensure efficient service delivery.

• Ensure compliance with company policies SOPs and industry regulations.

Health Safety & Compliance

• Maintain a clean organized and safe working environment for both staff and guests.

• Enforce adherence to food hygiene sanitation and workplace safety standards.

Inventory & Cost Control

• Monitor inventory levels of FOH supplies (menus service tools uniforms etc.).

• Collaborate with management on ordering budgeting and cost optimization without compromising quality.

Skills & Qualifications

• Minimum of 3 - 5 years proven experience in restaurant bar or hospitality management.

• Strong leadership and team management abilities with a hands-on approach.

• Excellent interpersonal and communication skills.

• Demonstrated customer service excellence and problem-solving ability.

• Ability to work effectively under pressure in a fast-paced environment.

• Strong organizational and attention-to-detail skills.

• OND/HND/. in Hospitality Management Business Administration or related field (preferred but not mandatory).

Benefits

• Competitive salary package (150000 - 170000 monthly).

• Performance-based incentives and service bonuses.

• Opportunities for career growth and professional development.

• Staff meals and duty allowances.

• A supportive team-oriented work environment.

How to Apply

Interested and qualified candidates should send their CV and Cover Letter to using Floor Manager Restaurant & Bar as the subject of the email.