Job Summary
The Maintenance Technician provides facilities and maintenance support for multiple centers and office locations. This role is responsible for assessing repair needs determining whether work should be completed in-house or by an external contractor and performing a wide range of maintenance and repair tasks. The Maintenance Technician ensures facilities are safe functional and compliant with applicable standards while delivering responsive customer service to site and office staff.
Respond to and validate repair and maintenance requests
Assess repair needs and determine the appropriate course of action including in-house repairs or use of external contractors
Identify additional repair or maintenance needs beyond those initially reported
Perform maintenance and repair work including plumbing electrical painting flooring HVAC and general mechanical repairs
Meet with contractors on-site to review scopes of work and repair requirements
Monitor and verify completion and quality of contractor work
Communicate repair status and timelines with site and office staff
Obtain necessary approvals for repair work and communicate repair requirements to leadership
Provide effective customer service to centers and regional offices
Identify issues related to accessibility compliance licensing standards and playground safety
Education
High School Diploma or equivalent required
Trade or technical certification preferred
Relevant experience or certifications may be considered in place of formal education
Experience
35 years of experience in general maintenance and repair
12 years of experience in a specific trade discipline preferred
More than 50% of daily responsibilities involve prolonged physical activity
More than 50% of daily assignments involve potential occupational hazards
Fundamental knowledge of construction building systems and general maintenance practices
Basic computer skills including email and standard office software
Strong judgment and decision-making abilities
Ability to manage multiple tasks and adapt to changing schedules
Action-oriented dependable and customer-service focused mindset
Ability to meet background clearance requirements
Reliable transportation and willingness to travel extensively within the assigned region