Security Service Technician II

Rancho Cucamonga, CA - USA

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

We are seeking a skilled Low Voltage Service Technician II to install maintain and repair low voltage systems in commercial and secure environments. This role is service-focused and includes responding to client service calls across multiple system types including nurse call fire alarm access control video surveillance (CCTV) and intrusion detection systems.

The technician will diagnose and troubleshoot system issues perform repairs and replacements provide technical support and training and maintain accurate service documentation. Collaboration with internal teams vendors and customers is essential to success in this role.

Key Responsibilities

Install service maintain and repair low voltage systems in commercial and secure facilities
Diagnose troubleshoot and resolve system malfunctions efficiently
Repair or replace faulty equipment and components
Respond to service calls in a timely and professional manner
Provide technical support and user training to customers as needed
Maintain detailed and accurate service reports and documentation
Coordinate with internal teams subcontractors and vendors to resolve issues
Ensure compliance with applicable codes standards and customer requirements

Work Schedule

Hours and days may vary
Must be available to work weekends nights split shifts and rotating shifts as required

Required Skills & Qualifications

Minimum 5 years of experience troubleshooting and repairing security nurse call and fire life safety systems
Experience with systems such as EST3 Lenel and Ascom strongly preferred
High School Diploma or equivalent
Valid California Drivers License with proof of auto insurance
Ability to obtain required vaccinations and immunizations to meet client and site requirements

Physical Demands & Work Environment

Ability to drive 2 hours per workday daily
Ability to walk bend stoop hear and speak daily
Ability to work indoors and outdoors in varying temperatures
Ability to ascend/descend and work at heights above 6 feet occasionally
Ability to move or transport items weighing up to 20 pounds occasionally
Ability to work in confined spaces occasionally
Frequent pushing and pulling using upper extremities
Ability to stand or sit for extended periods (4 hours) daily
Frequent operation of a company vehicle
Work environments may include construction sites commercial facilities high-rise/mid-rise buildings and hospitals with potential patient contact

What We Offer

Competitive compensation
Comprehensive benefits package including:

Medical dental and life insurance
401(k) retirement plan
Paid holidays
Paid Time Off (PTO)

Key Responsibilities

Install service maintain and repair low voltage systems in commercial and secure facilities
Diagnose troubleshoot and resolve system malfunctions efficiently
Repair or replace faulty equipment and components
Respond to service calls in a timely and professional manner
Provide technical support and user training to customers as needed
Maintain detailed and accurate service reports and documentation
Coordinate with internal teams subcontractors and vendors to resolve issues
Ensure compliance with applicable codes standards and customer requirements

Work Schedule

Hours and days may vary
Must be available to work weekends nights split shifts and rotating shifts as required

Required Skills & Qualifications

Minimum 5 years of experience troubleshooting and repairing security nurse call and fire life safety systems
Experience with systems such as EST3 Lenel and Ascom strongly preferred
High School Diploma or equivalent
Valid California Drivers License with proof of auto insurance
Ability to obtain required vaccinations and immunizations to meet client and site requirements

Physical Demands & Work Environment

Ability to drive 2 hours per workday daily
Ability to walk bend stoop hear and speak daily
Ability to work indoors and outdoors in varying temperatures
Ability to ascend/descend and work at heights above 6 feet occasionally
Ability to move or transport items weighing up to 20 pounds occasionally
Ability to work in confined spaces occasionally
Frequent pushing and pulling using upper extremities
Ability to stand or sit for extended periods (4 hours) daily
Frequent operation of a company vehicle
Work environments may include construction sites commercial facilities high-rise/mid-rise buildings and hospitals with potential patient contact