Client Service Specialist Litigation

Client Service Specialist (Legal Secretary) Litigation

Location: Chicago IL (Hybrid)
Salary: $78000 - $105000
Employment Type: Full-Time Direct Hire

About the Opportunity

HireNow Staffing is seeking an experienced Client Service Specialist (Legal Secretary) to support a high-performing Litigation team within a prestigious global law firm. This hybrid role is ideal for a polished legal administrative professional who thrives in a collaborative environment enjoys managing complex workflows and delivers exceptional support to attorneys and clients alike.

The right candidate will bring deep litigation knowledge strong organizational instincts and a commitment to delivering service at the highest professional standard. This position requires a candidate who is confident operating within a sophisticated legal environment and who is comfortable coordinating across multiple departments to ensure accuracy timeliness and seamless client experiences.

Key Responsibilities

Attorney & Client Support

• Provide comprehensive administrative and client-focused support to Litigation attorneys ensuring smooth day-to-day operations and exceptional client service.

• Serve as a key point of contact for client communications coordinating follow-up document needs scheduling requests and general inquiries with discretion and professionalism.

• Maintain an in-office presence to support collaboration facilitate workflow and uphold the firms standards for responsiveness and client engagement.

Document & Case Management

• Prepare edit and proofread complex litigation documents including motions briefs exhibits correspondence and discovery materials.

• Manage document workflows within the firms document management system and ensure version control accuracy and secure handling of sensitive materials.

• Support electronic and hard-copy court filings requiring a strong understanding of state and federal filing rules.

Project Coordination & Operational Support

• Coordinate attorney calendars meetings depositions and travel arrangements while anticipating needs and preventing conflicts.

• Assist with matter management including opening/closing matters maintaining client files and ensuring compliance with firm protocols.

• Partner across Finance Practice Support and Client Services teams to drive timely and accurate completion of assignments.

Billing & Timekeeping Support

• Monitor attorney time entries address discrepancies assist with pre-bill review and coordinate revisions.

• Process expense reports and reimbursements in accordance with firm guidelines.

• Support monthly billing cycles ensuring accuracy completeness and prompt submission.

Teamwork & Professionalism

• Demonstrate sound judgment initiative and commitment to quality in every task.

• Adapt quickly to shifting priorities managing multiple deadlines in a fast-paced litigation practice.

• Maintain a poised service-oriented approach with attorneys clients and colleagues at all times.

Required Qualifications

Candidates must meet the following qualifications to be considered:

• 6 years of legal secretarial experience with strong hands-on litigation background (required).

• Experience supporting attorneys at an Am Law 100/200 firm or similarly demanding legal environment.

• Bachelors degree preferred; equivalent experience considered.

• Advanced proficiency with MS Office (Word Outlook Excel PowerPoint) PDF editing tools and legal document management systems.

• Strong knowledge of legal billing processes timekeeping systems and court filing procedures.

• Exceptional written communication proofreading accuracy and organizational skills.

• Demonstrated stability and longevity in prior positions short employment stints will not be considered.

Preferred Qualifications (Strongly Emphasized)

• Experience coordinating large-scale litigation matters including trial preparation.

• Familiarity with e-filing platforms and litigation support technologies.

• Ability to work seamlessly with multiple attorneys and manage complex overlapping priorities.

• A service-driven mindset with the ability to anticipate needs and maintain strict confidentiality.

Why This Role Stands Out

This is an extraordinary opportunity to join a world-class litigation practice where your expertise will be valued your contributions will matter and your ability to deliver exceptional client service will impact the firms success. The selected candidate will join a team that prizes professionalism collaboration and precise execution making this a strong career home for an experienced legal secretary ready to step into a role with visibility responsibility and long-term growth potential.