Self Help Law Facilitator

This position will close on January 22nd 2026. .Please submit the following required documents on the State of Montana Careers website:

• Resume - Please include dates of employment and your supervisors name/phone number for each position.

• Cover Letter

• Three Professional References

When submitting the required documents you must check the relevant document box to ensure your attachments are uploading correctly to the specific application for this position. Documents not requested will not be considered in the recruitment Judicial Branch is an equal opportunity employer. Women minorities and people with disabilities are encouraged to apply.

An employee new to the Judicial Branch will serve a one-year probationary period. The successful applicant will be subject to a criminal background check including the Child Protection Services registry. Travel may be required and working hours may include evenings & weekends.

The Montana Judicial Branch offers a variety of opportunities to help you make a difference in your community and further your career. As a service-oriented employer we seek employees with a passion for customer service to help us fulfill our mission to provide an independent accessible responsive impartial and timely forum to resolve disputes; to preserve the rule of law; and to protect the rights and liberties guaranteed by the Constitutions of the United States and Montana.

Benefits of working for the Judicial Branch:

• Work/life balance
• Family friendly policies
• Dedicated and caring colleagues
• Health coverage
• Retirement plans
• Paid vacation sick leave and Holidays (combination of up to 38 per year)
• Opportunities and room for professional growth
• Public Service Loan Forgiveness - Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF

Job Overview:

The Self-Help Law Program is a free service provided by the Montana Supreme Court to assist people with civil non-criminal legal problems. The Self-Help Law Center Facilitator (Facilitator) has primary responsibility for the day-to-day operations of the Self-Help Law Center (Center). The Kalispell Self-Help Center is a staffed workstation located Flathead County Courthouse where members of the public can go during designated hours to find legal information; download print and/or fill out legal forms; get referrals to and applications for appropriate legal services and/or pro bono programs; and get information about community agencies who may be able to assist with underlying non-legal issues.

Responsibilities of the Self-Help Law Center Facilitator include staffing regular hours at the Center assisting members of the public seeking information and referrals from the Center and recruiting volunteers to assist in the staffing of the Center. The Facilitator is also responsible for providing remote assistance- via phone webcam and/or online chat features- to users of remote self-help workstations in other jurisdictions during designated hours.

The work of the Self-Help Law Center Facilitator is performed under the supervision of the Supreme Court Self Help Law Program. The Facilitator is expected to exercise initiative and independent judgment in the coordination and administration of the Self-Help Law Center in accordance with established statutes court rules policies procedures and regulations.

The Self-Help Law Center Facilitator does not supervise other staff but may supervise volunteers at the Center.

Job Duties: Any one position may not include all the duties listed nor do examples cover all the duties which may be performed.

• Assist in the day-to-day operations the Self-Help Law Center including coordinating the provision of all necessary equipment materials office supplies as well as phone and internet connections.
• Assist in creating and distributing outreach and education materials regarding the Center including but not limited to press releases and information for local service providers and lawyers.
• Assist during designated hours Self-Help Law Center users in finding legal information forms and referrals.
• Assist during designated hours remote users of self-help law workstations in other jurisdictions- via phone webcam and/or internet chat features- in finding legal information forms and referrals.
• Ability to recruit and train volunteers for the Self-Help Law Center including but not limited to pro bono attorneys.
• Using intakes surveys and tracking forms created by the Supreme Court Self Help Law Program keep organized records of numbers of people assisted by the Center types of assistance provided and evaluation surveys.
• Perform other duties as assigned.
• The Facilitator must NOT provide legal advice to users of the Self-Help Law Center.

Knowledge Skills and Abilities :

Knowledge of basic court procedures and common civil legal issues including but not limited to family law.

Knowledge of available sources of legal information and forms including and the State Law Library Website.

Knowledge of the network of civil legal services available to persons with limited financial means in Montana including Montana Legal Services Association and local pro bono programs.

Work effectively with diverse people and groups.

Listen and communicate effectively and patiently with persons in crisis.

Knowledge in volunteer recruitment and management.

Knowledge of basic computer functions including Internet use and navigation.

Ability to organize implement and maintain a variety of projects and functions simultaneously.

Ability to establish and maintain effective working relationships with judges clerks court staff attorneys other agencies and the public.

Promote protection of sensitive customer information.

Effectively communicate orally and in writing.

Work in a team environment and establish and maintain effective and positive relationships with others.