Loan Operations Admin – Imaging Specialist

• Work closely with loan officers loan administrators managers and other bank staff to promote open and effective communication and to ensure quality service delivery to customers
• Scan all loan/financial related documents on both new/renewed loans and follow-up documents
• Prepare folders and maintain filing of all retained loan related documents
• Review and process incoming loan-related mail
• Process paid off loan files
• Process weekly and monthly invoices
• Operate office machines such as photocopiers and scanners voice mail systems and personal computers
• Other duties as assigned by supervisor

• Prior experience with a community bank and loan experience preferred
• Above average computer skills required: Microsoft Office Suite and various banking applications
• Excellent communication skills
• Excellent organizational skills attention to detail and the ability to complete assignments in a timely manner
• Strong verbal written and interpersonal skills as well as analytic and problem-solving skills
• Problem recognition and resolution skills
• Ability to work autonomously and within a team
• Motivated self-starter and an active learner
• Ability to think strategically with a strong attention to detail standards and consistency
• Ability to troubleshoot and resolve general customer issues
• Ability to adhere to bank policies and procedures
• Ability to work additional and/or flexible hours and shifts as needed
• Ability to apply common sense understanding to issues involving multiple variables
• High School Diploma or equivalent
• Reading & Writing Comprehension - Understanding written sentences and paragraphs in work related documents. Communicating effectively in writing as appropriate for the needs of the audience.

• Attention to Detail the ability to see and pay attention to details; the ability to recognize the component parts of a procedure or object and to verify the correctness or error.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change delays or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability - Follows instructions responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyones efforts to succeed.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Multi-Tasking ability to work on multiple assignments at the same time and prioritize assigned projects to meet deadlines.
• Technical Skills Employee must demonstrate proficiency in computer and technical skills without assistance.

• The employee is constantly (66%-100%) required to sit type or write finger dexterity see detail and close vision see beyond arms length and speak clearly in order to communicate effectively.
• The employee is frequently (33%-66%) required to bend stoop or squat lift up to 20 pounds and hear clearly in order to communicate effectively.
• The employee is occasionally (1%-33%) required to stand walk push or pull reach above shoulders lift up to 50 pounds and work in confined spaces.
• The employee is rarely (less than 1%) required to climb stairs lie down climb ladders grasp or grip drive or operate equipment work outdoors exposed to fumes chemicals solvents etc. and exposed to extreme temperatures.

Required Experience:

IC