Riverside Community Care
Love What You Do!
Vice President of Quality Management
Riverside Community Care is one of the largest and most respected community-based not-for-profit behavioral healthcare and human service organizations in Massachusetts. The breadth of our services and our commitment to innovation has earned us national recognition the respect of our peers loyalty from our employees and high ratings from the people we serve. We serve children adolescents families and adults in need of behavioral healthcare and a broad range of human services. Communities schools and workplaces also turn to Riverside when faced with the emotional aftermath of tragic events or on suicide prevention.
We are seeking an experienced strategic and mission-driven Vice President of Quality Management (QM) to lead Riversides quality compliance privacy and risk management functions. This executive role ensures organizational excellence by aligning programs and practices with federal state and payer requirements while advancing safe ethical and person-centered care across the continuum of services.
As Vice President of Quality Management you will:
- Serve as Riversides Compliance and Privacy Officer guiding our organization in HIPAA/privacy human rights accessibility policy governance and records management
- Oversee our organizations response to incidents critical events and legal matters involving individuals served ensuring accountability and compassionate resolution
- Establish organization-wide frameworks standards and reporting structures that promote consistent quality and risk management practices
- Partner with divisional leadership to identify trends to inform corrective actions and foster a culture of continuous quality improvement
- Chair key organizational committees represent Riverside in external quality forums and cultivate strong positive relationships with regulatory stakeholders
- Lead the development supervision and succession planning of the Quality Management Department in collaboration with the President/CEO
Schedule: Full Time Monday - Friday with a minimum on-site presence of two days per week and additional in-office time as needed
Salary Range: $120000 - $140000/year
Why Youll Love Riverside
We make a true difference in peoples lives through rewarding work. Most of our jobs come with great benefits including healthcare numerous professional development opportunities and generous time off - all in a respectful and inclusive environment perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.
Benefits include:
- Comprehensive high-quality health dental and vision insurance options
- Flexible Spending Accounts both medical and dependent care
- Eleven paid holidays
- Separate accruals for vacation (increases with tenure) personal and sick time
- Tax-deferred 403(b) retirement savings plan with employer match
- Employee Assistance Plan / Travel Assistance Plan
- Employee bonus for referrals resulting in hiring
- Discounts to movie theaters sporting and entertainment events
- Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiners fee
Learn more about our benefits and culture:
Our Benefits
Our Culture
Hear what employees think about working for Riverside!
Required Skills
- Strong communication skills both verbal and written including the ability to present complex information clearly to diverse stakeholders
- Proficiency with Microsoft Office and comfort using data systems and technology to support reporting and quality functions
- Ability to collaborate effectively with internal and external stakeholders including regulatory bodies payors and legal partners
- Valid drivers license and reliable access to a vehicle
Required Experience
- Masters degree preferred; bachelors degree required with 7-10 years of progressively responsible experience in quality management compliance risk management or related areas within behavioral health or human services
- Demonstrated experience leading quality management functions and implementing organization-wide quality compliance risk or performance improvement systems
- Experience supervising and developing professional and para-professional staff
- Experience in mental health behavioral health or developmental and cognitive services strongly preferred
Riverside Community Care is dedicated to respect integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity all qualified applicants will receive consideration for employment without regard to race age color religion gender marital status sexual orientation military status national origin disability or any other characteristic as established by law.
Required Experience:
Exec
Riverside Community CareLove What You Do!Vice President of Quality ManagementRiverside Community Care is one of the largest and most respected community-based not-for-profit behavioral healthcare and human service organizations in Massachusetts. The breadth of our services and our commitment to inno...
Riverside Community Care
Love What You Do!
Vice President of Quality Management
Riverside Community Care is one of the largest and most respected community-based not-for-profit behavioral healthcare and human service organizations in Massachusetts. The breadth of our services and our commitment to innovation has earned us national recognition the respect of our peers loyalty from our employees and high ratings from the people we serve. We serve children adolescents families and adults in need of behavioral healthcare and a broad range of human services. Communities schools and workplaces also turn to Riverside when faced with the emotional aftermath of tragic events or on suicide prevention.
We are seeking an experienced strategic and mission-driven Vice President of Quality Management (QM) to lead Riversides quality compliance privacy and risk management functions. This executive role ensures organizational excellence by aligning programs and practices with federal state and payer requirements while advancing safe ethical and person-centered care across the continuum of services.
As Vice President of Quality Management you will:
- Serve as Riversides Compliance and Privacy Officer guiding our organization in HIPAA/privacy human rights accessibility policy governance and records management
- Oversee our organizations response to incidents critical events and legal matters involving individuals served ensuring accountability and compassionate resolution
- Establish organization-wide frameworks standards and reporting structures that promote consistent quality and risk management practices
- Partner with divisional leadership to identify trends to inform corrective actions and foster a culture of continuous quality improvement
- Chair key organizational committees represent Riverside in external quality forums and cultivate strong positive relationships with regulatory stakeholders
- Lead the development supervision and succession planning of the Quality Management Department in collaboration with the President/CEO
Schedule: Full Time Monday - Friday with a minimum on-site presence of two days per week and additional in-office time as needed
Salary Range: $120000 - $140000/year
Why Youll Love Riverside
We make a true difference in peoples lives through rewarding work. Most of our jobs come with great benefits including healthcare numerous professional development opportunities and generous time off - all in a respectful and inclusive environment perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.
Benefits include:
- Comprehensive high-quality health dental and vision insurance options
- Flexible Spending Accounts both medical and dependent care
- Eleven paid holidays
- Separate accruals for vacation (increases with tenure) personal and sick time
- Tax-deferred 403(b) retirement savings plan with employer match
- Employee Assistance Plan / Travel Assistance Plan
- Employee bonus for referrals resulting in hiring
- Discounts to movie theaters sporting and entertainment events
- Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiners fee
Learn more about our benefits and culture:
Our Benefits
Our Culture
Hear what employees think about working for Riverside!
Required Skills
- Strong communication skills both verbal and written including the ability to present complex information clearly to diverse stakeholders
- Proficiency with Microsoft Office and comfort using data systems and technology to support reporting and quality functions
- Ability to collaborate effectively with internal and external stakeholders including regulatory bodies payors and legal partners
- Valid drivers license and reliable access to a vehicle
Required Experience
- Masters degree preferred; bachelors degree required with 7-10 years of progressively responsible experience in quality management compliance risk management or related areas within behavioral health or human services
- Demonstrated experience leading quality management functions and implementing organization-wide quality compliance risk or performance improvement systems
- Experience supervising and developing professional and para-professional staff
- Experience in mental health behavioral health or developmental and cognitive services strongly preferred
Riverside Community Care is dedicated to respect integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity all qualified applicants will receive consideration for employment without regard to race age color religion gender marital status sexual orientation military status national origin disability or any other characteristic as established by law.
Required Experience:
Exec
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