CUSTOMER SERVICE 1-2 Month Temporary Role
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Job Location:
Las Vegas, NV - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Compensation: $20.00 per hour
About Us:
One of the reasons why we are the nations leading parking management expert is because we recognize that people are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72 years we understand what it means to earn Every Thank You which is treating our clients partners guests and team members with utmost respect and courtesy. As one of the largest privately held management companies we have the experience passion and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies.
Culture:
We have a strong distinctive culture a culture that is heavily influenced by a shared vision style and values. Our company values are the glue that binds our business clients and team members. There are some common traits that contribute to our unique culture. Clear values caring loyalty humility and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers clients suppliers and team members. We guard these values and attributes fiercely.
About the Position:
There are two shifts available that are scheduled Saturday - Tuesday & Wednesday - Saturday 2 PM - 10 PM.
This role will be tasked with directing and escorting guests from the elevators to various locations around the facility. There will be opportunity after this role concludes to apply for other potential roles with ACE Parking in customer service cashier or valet. Each opportunity may have different pay levels than this temporary role but it will give you opportunity to get a foot in the door with ACE Parking and see how you like it:
Accountability
- Operate parking equipment such as gates ticket dispensers and payment machines.
- Comply with company policies and procedures including loss prevention measures.
Communication
- Greet guests warmly and professionally establishing a positive first impression.
- Effectively communicate fees and other information to guests.
- Collaborate with team members and supervisors to address customer inquiries and resolve any issues promptly.
Family
- Foster a collaborative and supportive team environment treating colleagues as part of the work family.
- Assist fellow team members during busy periods or when needed promoting a sense of unity and cooperation within the department.
Exceptional Service
- Provide exceptional customer service by addressing customer needs answering questions and resolving concerns.
- Maintain a clean and organized work area ensuring a pleasant guest experience.
Profitability
- Maximize profitability by accurately processing transactions.
About YOU:
You are passionate about delivering exceptional service working in a supportive family-like environment and possessing the following experience and attributes:
- High school diploma or equivalent.
- Strong customer service and communication skills.
- Attention to detail and accuracy in handling transactions.
- Ability to work effectively in a team environment.
- Physical ability to stand for extended periods and lift moderately heavy items as required (up to 50 lbs.).
- Previous cashier or customer service experience is a plus.
What We Can Offer You for All Your Hard Work:
- Compensation: $20.00 per hour
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information. As part of this commitment Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed please email: describing the accommodation.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
ACE Mobility Solutions is a division of ACE Parking Management, Inc., a leading provider of parking and transportation management services working with over 500 locations across America. Based in Southern California, ACE brings over 70 years of expertise to a diverse range of clients ... View more
