Workout Officer II

Work Location:

Hours:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Job Description:

Department Overview:

This group manages assigned adversely rated loans within the Small Business delinquency pool. The primary purpose/focus of the group is to modify litigate or otherwise resolve relationships to maximize bank recovery.

The Workout Officer II performs workout of assigned adversely rated loans. Meetings with all but the most complex accounts referring only unusual questions to department management. Responsible for the collection of assigned delinquent accounts for one or more types of loans. The primary purpose/focus of this position is to workout/ litigates and strategizes downgraded credits to maximize bank recovery including analyzing documents related to servicing a Small Business Administration loan under Standard Operating Procedures.

Depth & Scope:

• Communicates workout decisions to Customers
• Negotiates specific terms and conditions for more complex agreements within parameters defined by workout decisions in coordination with appropriate internal staff and outside professionals as necessary
• Coordinates with outside attorneys for more complex accounts utilizing more in-depth knowledge of legal guidelines and industry practices to limit attorney time
• Coordinates documentation preparation reviews documents and finalizes workout agreements with accounts with assistance from more experienced staff only in unusual situations
• Monitors status of assigned accounts on an ongoing basis to ensure compliance with workout agreements; reviews financial statements meets with Customers checks on collateral and takes appropriate action as needed
• Reviews workout plans and recommendations with department management
• Provides background information on accounts and supports recommendations with clear explanations of data reasoning and analysis
• Obtains support and approval of recommendations from department management or modifies them as needed
• Implements liquidation plans with accounts as needed converting assets into cash and closing accounts; seizes assets forecloses real estate and coordinates third party asset sales
• Utilizes extensive industry contacts to determine interest in available assets
• Attends auctions of seized property to make minimum bids on assets to protect Companys financial position
• Performs financial analyses and collateral reviews evaluates budget feasibility consults with more experienced staff to make recommendations on workout terms to recover principal interest and collection costs subject to department manager approval as necessary and communicates with accounts to finalize agreements
• Meets with accounts and gathers financial collateral budget business plan and other general business information in close coordination with commercial lenders and other appropriate internal and outside staff as necessary including Customer financial staff turnaround consultants accounting firms attorneys and others
• Explains workout process to accounts and compiles necessary information to complete analysis
• Evaluates account information and prepares project plan documentation for account file
• Negotiates with borrowers principals debtor Company management attorneys accountants consultants and others to secure appropriate repayment on loans for more complex agreements within parameters defined by workout decisions agreed upon with department management with limited need for outside attorney time because of in-depth knowledge of industry practices and legal requirements
• Performs all the functions of a Workout Officer I but handles more complex deals and maintains more in-depth knowledge of workout methods procedures and techniques
• Performs workout of assigned adversely rated loans meeting with assigned larger more complex accounts under limited supervision of more experienced staff or management
• Works Independently

Education & Experience:

• Associates degree
• 3-5 Years of related experience
• Strong credit analysis skills
• Ability to read understand and interpret more complex financial statements
• Familiarity with a variety of more complex commercial loans
• In-depth understanding of workout strategies and techniques
• Strong negotiation skills
• Strong Communication skills both verbal and written
• PC skills

Preferred Qualifications:

• Commercial/Small Business Lending experience Ideal candidates have a CLA/CSA type of background
• Commercial Lending Platform experience preferably Shaw Fidelity
• Ability to oversee/workout 20 loans a week
• Strong work ethic diplomacy proven experience managing/fostering relationships etc.

Customer Accountabilities:

• Understands and supports the Banks Customer Service Strategy
• Considers the impact of decisions on the well-being of TD its Customers and stakeholders
• Provides the highest level of Customer service when dealing with internal partners vendors or our Customers - WOW at every opportunity
• Models quality service delivery at every interaction
• Leads and contributes to the ongoing improvement of the partner / Customer experience

Employee/Team Accountabilities:

• Be engaged in advancing and sustaining a unique inclusive culture that reflects TDs diversity agenda and create an extraordinary employee experience
• Participates fully as a member of the team and contribute to a positive work environment
• May provide leadership training and guidance to other team members
• Ensures ongoing communication with the team on the status / progress of projects and issues / points of interest
• Actively shares information and knowledge and proactively learn from the expertise of others

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel Occasional
• International Travel Never
• Performing sedentary work Continuous
• Performing multiple tasks Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds Occasional
• Sitting Continuous
• Standing Occasional
• Walking Occasional
• Moving safely in confined spaces Occasional
• Lifting/Carrying (under 25 lbs.) Occasional
• Lifting/Carrying (over 25 lbs.) Never
• Squatting Occasional
• Bending Occasional
• Kneeling Never
• Crawling Never
• Climbing Never
• Reaching overhead Never
• Reaching forward Occasional
• Pushing Never
• Pulling Never
• Twisting Never
• Concentrating for long periods of time Continuous
• Applying common sense to deal with problems involving standardized situations Continuous
• Reading writing and comprehending instructions Continuous
• Adding subtracting multiplying and dividing Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:
TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g. eligibility for cash and/or equity incentive awards generally through participation in an incentive plan) and several other key plans such as health and well-being benefits savings and retirement programs paid time off (including Vacation PTO Flex PTO and Holiday PTO) banking benefits and discounts career development and reward and recognition. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability status as a protected veteran or any other characteristic protected under applicable federal state or local law.

If you are an applicant with a disability and need accommodations to complete the application process please email TD Bank US Workplace Accommodations Program at . Include your full name best way to reach you and the accommodation needed to assist you with the applicant process.