Engineering Manager – Integrations & Ecosystem

Join Telavox as an Engineering Manager Integrations & Ecosystem

Are you a strategic hands-on engineering leader passionate about building powerful integrations and thriving ecosystems At Telavox integrations are a force multiplier helping customers connect our PBX and communications platform with the tools they rely on every day.

Telavox is a fast-growing digital telco that combines the reliability of telecom with the agility of SaaS across Europe and the Middle East. Integrations are not just features; they empower customers and partners to innovate safely and at scale.

We are looking for an Engineering Manager to lead our Integrations and Ecosystem team driving the technical strategy and execution behind our platforms APIs and tooling. This role focuses on enabling thousands of customer-built solutions rather than building a few in-house. Engineering Managers at Telavox define strategy shape architecture empower teams and deliver real customer and commercial impact.

The role will be based at our new vibrant HQ in Malmö.

About the job

As Engineering Manager for Integrations & Ecosystem you will lead the technical vision roadmap and delivery of Telavoxs integration platform. You will work closely with Product Design Commercial and Engineering teams to ensure our integrations are secure scalable and high-quality helping customers get the most value from our platform.

You will focus on building core integration tools promoting an API-first approach and growing our ecosystem through low-code/no-code solutions and the Telavox App Directory. You will also coach and grow a team of integration engineers combining strategic leadership with hands-on technical work.

Your day-to-day work includes:

• Focus on building tools that let customers solve problems themselves rather than creating one-off solutions

• Build and maintain high-quality integrations with platforms like Zendesk Salesforce Microsoft Dynamics and HubSpot

• Turn calls transcripts and metadata into triggers workflows and automated actions across customer systems

• Lead API-first design so all features are available as well-documented reliable APIs for external use

• Design contact synchronization object lookups in-call data enrichment and event-driven workflows

• Code prototype and review architecture to ensure quality scalability and reliability

• Coach and grow your team of engineers helping them think about systems and long-term platform health

• Maintain good development practices including CI/CD release management and feedback loops from users

• Be the technical expert across the company helping other teams build APIs and services ready for integration

• You will make Telavox a platform where conversations turn into action enabling thousands of customer-built solutions and a growing ecosystem

About you

You are a strategic yet hands-on engineering leader who enjoys working at the intersection of platform architecture integrations and customer enablement. You thrive in complex technical domains align teams around a clear vision and are passionate about building systems that scale through APIs automation and low-code/no-code tools.

You believe platforms beat features and understand how enablement scales better than bespoke delivery. You understand both the power and the risks of low-code/no-code platforms and know how to design safe extension points that empower non-developer users.

Key skills and experience we are looking for:

• 5 years of software engineering experience with a strong focus on backend services APIs event-driven systems and complex integrations

• 2 years in an engineering leadership or management role while remaining technically active

• Deep hands-on experience with API design microservices integration middleware (e.g. RabbitMQ) and distributed systems

• Experience with low-code/no-code and workflow automation platforms such as n8n or Zapier understanding both the power and risks of LCNC platforms and designing safe extension points

• Strong empathy for non-developer users and a user-enablement mindset

• Solid understanding of the CRM and Ticketing landscape including common lead/case management workflows and the typical day-in-the-life of a support or sales agent

• Experience with cloud platforms (AWS GCP or Azure) and containerized environments (Kubernetes is a plus)

• Proactive structured and motivated by building ecosystems that empower customers and partners to succeed

Join us at Telavox

Since Telavoxs journey started in 2002 we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator we develop and own our all-in-one communication platform which integrates telephony PBX messaging meetings and contact centers giving businesses a smarter way to connect.

Today were a thriving company with 1.9 billion SEK in revenue and 500 Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication.

We offer flexible work options and adaptable hours giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.

Read more about our new HQ in Malmö !

How to apply!

At Telavox we dont focus on fitting in; we focus on making room for everyone.

Were always on the lookout for great talent so applications are reviewed continuously. If youre ready to be part of an innovative AI-driven telecom company apply today with your CV and cover letter in English.

For any questions feel free to reach out to Talent Acquisition Partner Ami Faraguna at

Learn more about what we do!