Engineer (Printing) for NATO with security clearance

Braine-l'Alleud - Belgium

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Would you like to join the leading international intergovernmental organization

We are seeking a skilled and proactive Printing Service Engineer to ensure the seamless delivery and operation of our enterprise printing services. You will be the primary point of contact (POC) for all printing-related incidents and service requests responsible for maintaining agreed service levels. Your role is crucial in coordinating technical support managing print server infrastructure and fostering effective relationships with both internal stakeholders and external vendors to deliver a reliable and efficient printing environment.

Responsibilities:

The Service Engineer is responsible for the day-to-day delivery of the service within the agreed performance levels. (S)He is the POC and resolves the Incidents and Service Requests related to the printing service and coordinates technical activities with local and remote IT support units. (S)He maintains working relationship with external contractors in close coordination with the Service Delivery Manager.

Essential Qualifications & Experience:

Proven experience in IT Service Delivery
Working knowledge of Enterprise Level printing software (i.e. Uniflow)
Previous Experience in supporting Follow Me printing solutions
Work Experience (5) with the Management of multiple print servers at remote locations
Proven experience handling customer and vendor relationship
Working knowledge of ITIL and its processes
Proficient in the creation and maintenance of Service documentation (Standard Operation Procedures and Instructions)
Desirable Previous experience in multinational environments.

If youve read the description and feel this role is a great match wed love to hear from you! Click Apply for this job to be directed to a brief questionnaire. It should only take a few moments to complete and well be in touch promptly if your experience aligns with our needs.

Would you like to join the leading international intergovernmental organizationWe are seeking a skilled and proactive Printing Service Engineer to ensure the seamless delivery and operation of our enterprise printing services. You will be the primary point of contact (POC) for all printing-related i...