Motorsport Manager Customer Racing for Benelux and Central Europe (mfx)
Job Summary
Strategic Account Management
- Manage the key Account Planning
- Develop trusted relationships with a portfolio of major clients to ensure they do not turn to competition
- Develop implement and steer macro action plan that guides the activities to be undertaken with the customers
- Expand the relationships with existing customers by continuously proposing and negotiating solutions that meet their needs and requirements
- In collaboration with the Category Manager identify growth opportunities through the Product Screen process and initiate co-construction leading to new sales that will turn into long-lasting relationships
- Steer the business and negotiate the correct solution is taken and delivered to the customer
Operations
- In collaboration with stakeholders define and communicate monthly guidelines/expected activities for members of the Sales Team visiting point of key account point of sales.
- Steer the business and ensure the correct solution is delivered to customers in a timely manner
- Serve as contact point for key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Prepare regular customer analysis to internal and external stakeholdersusing key account metrics/process
- Support your team members with coaching training and identifying revenue opportunities
KEY EXPERIENCES IN:
- Managing several customers (Account Management)
- Selling solution to customers (Negotiating)
- Multi-tasking (Adaptability)
- Working with CRM (Salesforce Engage) ((Customer Relationship Management)
Standard Development Plan / Plan Standard de Développement
CAREER PATH:
Required Experience:
Manager
Key Skills
- Engineering Support
- MAC
- Hydraulic
- General Services
- Ado
- Health Education
About Company
Pionnier de la science des matériaux depuis plus de 130 ans, Michelin construit un manufacturier leader mondial des composites et expériences qui transforment notre quotidien.