Support Developer

Job Title:

Support Developer (Hybrid)

Location:

Atlanta GA

Duration:

6 months

Interview Process:

Either Web Cam or In Person

Note:

All candidates who applied for Req 758073 need not apply again.

Local candidates only apply.

Only candidates with Permanent Resident (aka Green Card) and US Citizens should apply.

Job Description

Under limited supervision ensure the client applications operate effectively and efficiently. The successful candidate will be responsible for supervising guiding and instructing the day-to-day operations of the staff. Ensures stated services and efficiency goals are met. Serves as a high-level subject matter expert providing authoritative guidance for professional staff and supporting the software life cycle for the agencys applications emphasizing activities and task prioritization.

This position will manage a team of 8-10 software engineers responsible for developing new applications and providing modifications for existing applications.

Responsibilities:

• Lead and manage a team of IT consultants/staff by providing guidance support and training as needed.

• Monitor and analyze the performance of the IT team ensuring that all coding practices and end product produced are up to standard.

• Develop and implement best practices to ensure our IT enterprise applications are supportable and

• maintainable.

• Work with architects to ensure software design is being properly implemented

• Evaluate and recommend software solutions to improve the quality of clients IT enterprise

• applications.

• Work with project managers on management and implementation of development during the entire project life cycle.

• Coordinate and troubleshoot technical issues and guide the IT team in resolving complex technical problems.

• Interview candidates and hire qualified individuals to fill open roles within the department

• Generates daily weekly and monthly reports requested by both internal and external clients and client IT Management

• Develops and mentor staff to a high level of competency

• Handles issues of a highly technical nature

• Monitors staff performance and schedule adherence to improve efficiencies identify training opportunities and ensure proper coverage.

• Remains current on internal procedures and external client requirements

Minimum Qualifications

• Bachelors degree in Computer Science and Information Technology or a related field

• Technical certifications preferred

• Five (5) years of experience in an IT management role IT technical lead role or Project management role

Preferred Qualifications

• 5 years of experience supervising or leading a support team

• Experience in custom applications or Experience with customization in Commercial-off-the-shelf (COTS) products

• Developed applications technologies with Kendo UI Telerik C#.net Web API REST API JSON SQL Server Oracle XML HTML5 Angular JS

• Experience with ServiceNow ITSM

• Experience Work with products management tools such as MS Visual Studio Team (TFS) server using Agile (SCRUM)

• Ability to resolve issues and exhibit strong initiative

• Excellent planning training and follow-up skills and analytical abilities

• Strong problem-solving and analytical abilities.

• Strong project management and leadership skills.

Top Skills & Years of Experience

Required/Desired Skills

Recruiter Details:

Name :

Contact : Eight three two-Nine nine zero-Two four two seven