Motor Equipment Service Attendant

This position supports the Universitys transportation programs by preparing cleaning repairing operating and maintaining Fleet Services vehicles and Health Science Express buses for use by the University community.

Primary Duties and Responsibilities

Customer Service

• The primary duties include fueling washing and performing general safety inspections on rental vehicles.

• The secondary duties will include moving vehicles to and from Vendors and other tasks as assigned by the Lead.

• Be responsive to customer demands and needs for vehicles as requested by Fleet Services Staff.

• Assist customers in fueling washing vehicles and inflating tires.

• Input vehicle number and mileage into the Petrovend automated system to activate fuel pumps and dispense fuel.

• Remove debris and trash from vehicles wipe and wash interior surfaces sweep vacuum disinfect and deodorize as needed.

• Front office coverage including answering phone calls emails setting up rental accounts and general daily customer service activities.

• Retrieve log and store lost and found items according to departmental procedures.

• Perform other duties as assigned by Shop Supervisor and Manager.

Maintenance

• Perform minor mechanical repairs including change oil and filter and lube chassis.

• Perform minor tune up functions: check fluid levels; replace wipers lights mirrors; check tire pressure repair and replace tires.

• Check for body damage and general appearance.

• Conduct routine inspections for emergency and safety equipment.

• Monitor and install appropriate seasonal equipment in vehicles.

• Transfer vehicles to vendors for service and repair; assist mechanics with repairs and service calls.

• Perform minor maintenance of car wash and car wash equipment.

• Clean driveways and shop areas.

• Perform other duties as assigned.

Core Competencies

• Demonstrate personal integrity and trustworthiness.

• Manage stressful situations and changing priorities effectively.

• Anticipate recognize and resolve problems.

• Be responsible and accountable.

• Use organizational skills and provide attention to details.

• Maintain a positive optimistic and success-oriented attitude.

• Exercise professionalism which includes being tactful and courteous.

• Exhibit a professional work ethic.

• Continuously promote a safe work environment.

Education & Experience

• One year of work experience in a garage or service station or equivalent experience.

• Possession of a valid Washington State drivers license.

• CDL permit with air brake and passenger endorsement by the end of the second month of employee probationary period and class B CDL license with airbrake and passenger endorsement by the end of the fifth month of the employee probationary period.

Equivalent education/experience will substitute for all minimum qualifications except where there are legal requirements such as a license/certification/registration.

Desired

• One year of front-line customer service experience.

• One-year general computer proficiency/experience with Microsoft office products (Access Excel Word and Outlook) for data entry and analysis.

• Completion of high school diploma or equivalent.

Conditions of employment

• Approved safety shoes must be worn on the job.

• Must be able to work in a non-smoking environment.

• Regular and predictable attendance is required.