Inside Sales Account Executive FL Market
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Job Location:
Tupelo, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
Quick Snapshot
The Account Executive (AE) is an inside sales position. This is a hybrid work situation with a 50% in-office expectation. Our office address in Tupelo is: 499 South Gloster Ste B2 Tupelo MS38801. Candidates need to be local to the area. The work schedule is Mon-Fri 7am-4pm. This position is a combo hunter / farmer meaning you will be responsible for new business as well as retention of existing accounts. Candidates should be well-versed in business to business (B2B) sales and willing to cold call and prospect for new business while managing a book of business.
I. Job Summary
The AE generates shareholder value by using a consultative retention approach for larger and/or more complex Small/Medium Business WM customers in an assigned book of business territory/segment. The AE manages existing business relationships focused on achieving budgeted retention goals by developing and implementing sound retention strategies utilizing strong negotiation efforts to preserve business and securing and updating contract agreements from WM customers as well as growing revenues from existing customers. The role of the AE is to maintain a net positive business performance in the commercial space through proactive outreach account retention and revenue protection efforts to maintain a mutually beneficial alignment between the customer and WMs growth goals.
II. Essential Duties and Responsibilities
- Serve as the lead point of contact for customer account management matters in an assigned book of business establish and maintain a high level of customer satisfaction with internal and external customers and build and maintain strong long-lasting customer relationships.
- Align Waste Management products and services with customer needs propose solutions that are compliant with appropriate local state and federal regulations and increase account penetration through consultative selling skills.
- Negotiate update and renew customer service agreements to maximize profits by providing ongoing education of contract details and use of strong negotiation skills.
- Resolve challenging customer requests and collaborate with the Inside Sales Manager to resolve all customer escalations or issues.
- Communicate rates charges and service strategies with conviction as well as understand and effectively use customer incentives and concessions within appropriate profit targets and level of authority.
- Collaborate with sales team to identify and grow opportunities within territory and engage additional WM business opportunities referring internally as appropriate.
- Use Waste Management sales productivity software tools accurately and consistently (i.e. Relationship Management and Pricing Tools).
- Prepare reports as needed and/or handle general administrative duties as appropriate.
III. Qualifications
Required Qualifications
- High School Diploma or GED (accredited)
- 1 year WM experience or 5 years of business-to-business account management at a proficient level
Other Knowledge Skills or Abilities Required
- Ability to effectively convert customer cancellation requests
- Ability to build relationships (highly competent)
- Ability to set goals
- Proficient in time management
- Proficient in computer skills
- High impact communication
- Planning and organization
- Ability to negotiate (highly competent)
- Financial acumen
IV. Work Environment
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- Normal setting for this job is: office setting and work from home. Routine use of computers phones and copy machines should be expected.
V. Benefits
Youll receive a top-notch benefits package including Medical Dental Vision Life Insurance and Short and Long Term Disability. We have a great Employee Stock Purchase Program (ESPP) a fantastic company match on 401K (4.5% with NO vesting period) unlimitedvacation time and an annual education assistance benefit available for team members!
Required Experience:
IC
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- Product Knowledge
- Healthcare
- Account Management
- CRM
- Salesforce
- Customer Relationships
- New Customers
- Business Relationships
- Sales Goals
- Sales Process
- Powerpoint
- New Clients
About Company
ABOUT WM WM ( WM.com ) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through ... View more
