People Officer
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Posted on:
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1 Vacancy
Job Summary
People Officer
Job No: 678233
Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD
Permanent Full Time
Human Resources & Training
Pay Band 3
- Launch your career in HR with hands-on experience
- Support employees and leaders across Australia and New Zealand
- 6 permanent opportunities across HR Help Desk People Operations and Payroll & Time
About the Function
Were evolving our People Home & Operations team and are looking for People Officers to deliver practical people-focused HR services.
These roles sit within our People Legal and Corporate Services function supporting employees and leaders across the entire employee lifecycle. Theyre ideal for candidates with experience in customer service administration or HR supportor for those studying HR or Business and looking to start a career in HR.
Youll gain hands-on experience with modern HR systems work across multiple People teams and help enhance the employee experience through excellent service and continuous improvement.
Find the role thats right for you
Explore opportunities within our HR Help Desk People Operations or Payroll & Time teams supporting employees across Australia and New Zealand.
- HR Help Desk (4 roles available)
The HR Help Desk is the first point of contact for employee and leader HR queries and plays a key role in building digital self-service capability.
You will:
- Respond to employee and leader queries across HR processes
- Take ownership of queries with a focus on first-point resolution
- Escalate complex matters to specialist People teams when required
- Educate employees and leaders on HR tools systems and processes
- Assist with triage and workflow allocation
- Identify trends and contribute to continuous improvement initiatives
This role suits someone who enjoys customer interaction problem-solving and working in a fast-paced environment.
- People Operations (1 role available)
People Operations supports core HR activities across the employee lifecycle and delivers key HR cyclical programs.
You will:
- Support core HR processes from hire to retire
- Assist with HR cyclical programs including performance talent and reward reviews
- Process HR updates and changes in the Human Capital Management system
- Respond to escalated queries from the HR Help Desk
- Champion self-service by building employee and leader capability
- Analyse data to ensure accurate guidance and outcomes
This role is ideal for someone who enjoys structured work data accuracy and end-to-end HR processes.
- Payroll & Time (1 role available)
The Payroll & Time team supports accurate and timely pay outcomes for employees across Australia and New Zealand.
You will:
- Analyse and resolve payroll timesheet and work schedule discrepancies
- Support payroll and time operational processes with accuracy and confidence
- Respond to escalated payroll and time queries
- Partner with leaders and employees to prevent pay-impacting issues
- Use data insights to identify trends and support education initiatives
- Collaborate with People teams and managed service providers
This role suits someone who is detail-oriented analytical and comfortable working with payroll or time-related data.
What youll bring
- 13 years experience in a customer-centric administrative or HR support role
- Payroll & Time Role Only: Experience with payroll finance accounting or data-focused administrative work
- Strong written and verbal communication skills
- High attention to detail and commitment to confidentiality
- Confidence working with digital platforms and systems
- Ability to interpret data and provide accurate practical guidance
- A proactive adaptable mindset with a strong focus on quality and service
Highly regarded (role dependent):
- Experience in an HR Help Desk or HR operations environment
- Exposure to payroll time and attendance finance or scheduling processes
- Knowledge of Australian and/or New Zealand HR or payroll practices
- Intermediate Excel skills (Payroll & Time role)
Whats in it for you
When you join Suncorp youre not just taking a jobyoure building a career with one of Australias most trusted employers. Were committed to your wellbeing growth and long-term success offering benefits and support to help you do your best work.
- Competitive salary: Performance incentives and generous leave options
- Flexible working: Hybrid and flexible arrangements where business needs allow
- Career development: Ongoing learning development opportunities and clear progression pathways
- Reward and recognition: Programs that recognise your contribution plus staff discounts across Suncorp brands
- Community impact: Opportunities to give back through community and charitable initiatives
For more on our employee benefits Click Here.
Were hiring now. If this speaks to you apply today.
At Suncorp we are committed to building futures and protecting what matters. We value the unique experiences insights and diverse workforce that benefits our people our business and our customers. Wed love to see your application and speak with you even if you do not match the above mentioned.
Position Descriptions:
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
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