Health Inspection Licensing Clerk

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Department ofHealth and Human Services (DHHS)

Office Associate II

Opening Date:December 30 2025

Closing Date:January 13 2026

Job Class Code:6542

Grade:13 (80)

Salary:$17.73 - $25.53 per hour*

*This is inclusive of a 2.50% recruitment and retention stipend

Position Number: 02000-2653

Location:This is a full-time position located in Augusta.

Core Responsibilities:

You will serve as a Licensing Clerk to provide licensing services for several different types of businesses to protect the public health. These businesses include restaurants take-outs school kitchens jail kitchens catering commissary senior citizen meals mobile food vendors hotels B&Bs public pools and spas youth camps sporting and recreational camps campgrounds mass gatherings tobacco compressed air micropigmentation electrology body piercing and tattoo artists.

This position conducts all licensing functions to renew and issue over 10000 annual and new licenses. This is advanced clerical work of a highly independent nature which requires close attention to detail knowledge of licensing rules understanding the complexity of the licensing database programs policies and the ability to apply knowledge and think critically to make the correct licensing decisions. Responsibilities include processing licensing applications renewals and payments including reconciling funds and performing calculations to determine that fees were correctly assessed recording fees in the database and issuing licenses and responding to public licensing questions.

Responsibilities also include verbal and written communication with constituents health inspectors and administrative program and division staff.

You will also:

Maintain status of all applications through the licensing process.

Prepare and maintain financial records including daily deposits in office and from online renewals.

Refer license applications to the Drinking Water Program for approval of water as needed.

Review completeness of municipality septic approvals.

Generate renewals weekly and send to Central Services for printing and mailing.

Print licenses as issued and deliver to Central Services weekly for mailing.

Provide telephone and walk-in coverage.

Provide coverage for main reception duties.

Issue refunds as needed and follow-up with bounced checks.

Order supplies equipment forms and rule books as needed.

Conduct online/database research for special projects.

Assisting with general office duties

Minimum Qualifications:

To qualify for this position you must have training education or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of modern office practices to perform complex varied office support tasks and 2) the ability to use independent decision-making on the appropriate processes to follow information to process and actions to take in accordance with standard procedures. All positions in this classification assume the qualifications of: Office Assistant I Office Assistant II and Office Associate I.

Preferred candidates will also have:

Prior licensing experience in a busy office environment.

Excellent oral and written communication skills.

Attention to detail and data entry accuracy.

Ability to collect count reconcile and deposit fees in accordance with set standards.

Computer skills including knowledge of creating basic graphics and spreadsheets.

Thinking about applying

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Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health safety resilience and opportunity for Maine people. The Department provides health and social services to approximately a third of the States population including children families older Mainers and individuals with disabilities mental illness and substance use disorders. The Department also promotes public health operates two state psychiatric hospitals and provides oversight to health care providers.

The mission for the Maine Center for Disease Control and Prevention (Maine CDC) within which this position is located is to develop and deliver services to preserve protect and promote the health and well-being of the citizens of Maine.

Application Information:

For additional information about this position please contact Lisa Silva Program Manager at .

Please submit all documents or files in PDF or Word format.

To request a paper application please contact

Benefits of working for the State of Maine:

No matter where you work across Maine state government you find employees who embody our state mottoDirigo or I leadas they provide essential services to Mainers every day. We believe in supporting our workforces health and wellbeing with a valuable total compensation package including:

• Work-Life Fit Rest is essential. Take time for yourself using13 paid holidays 12 days of sick leave and3 weeks of vacation leaveannually. Vacation leave accrual increases with years of service and overtime-exempt employees receive personal leave.
• Health Insurance Coverage The State of Maine pays85%-100%of employee-only premiums ($12845.82 - $15112.76 annual value) depending on salary. Use this chart to find thepremium costsfor you and your family including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information aboutprogram requirements.
• Dental Insurance The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
• Retirement Plan The State contributes the equivalent of 14.11% of the employees pay towards the Maine Public Employees Retirement System (MainePERS).
• Parental leaveis one of the most important benefits for any working parent. All employees who are welcoming a childincluding fathers and adoptive parentsreceivesix weeks of fully paid parental leave. Additional unpaid leave may also be available under theFamily and Medical Leave Act.

State employees are eligible for anextensive and highly competitive benefits package covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated foranything less than full-time.

Theres a job and then theres purposeful transformative work. Our aim is to create a workplace where you can learn grow and continuously refine your skills. Applicants demonstrate job requirements in differing ways and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members and our process ensures an inclusive environment to applicants of all backgrounds including diverse race color sex sexual orientation or gender identity physical or mental disability religion age ancestry national origin familial status or genetics.

If youre looking for a great next step and want to feel good about what you do wed love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

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If you are unable to complete the online application please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.