General Manager
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Job Summary
Fordecades our beloved neighbourhood restaurant has been a staple in the NorthOxford community. Mamma Mia is renowned for its handmade pizza fabulous pastadishes and hospitality. We pride ourselves on our excellent reputation and theloyalty of our thousands of regular guests. We are now seeking an experiencedand passionate Restaurant/GM to join our team and help us continue to thrive.
Job Summary:
AsRestaurant Manager you will be responsible for maintaining the high standardsof service and quality that our guests have come to expect in both our Summertown& Jericho restaurants. This role requires strong leadership excellentcommunication skills and the ability to work well under pressure whilefostering a warm and welcoming atmosphere.
Key Responsibilities:
- Hands-on front-of-house role where you will lead and inspire your restaurant team
- Operational Management: Oversee day-to-day operations to ensure seamless service
- Customer Service: Maintain and strengthen our excellent customer relationships and maintain and strengthen our reputation for quality and hospitality.
- Team Leadership: Recruit train and manage front-of-house staff to promote a positive and customer-focused work environment. Scheduling for both Summertown & Jericho restaurants.
- Stock Management: Manage inventory levels and order supplies as needed.
- Collaboration: Work closely with Head Chef to ensure that our pizzas pasta and full menu offer are consistently delivered to our high standards.
Skills and Qualifications:
- Proven Experience: Previous experience as a Restaurant Manager.
- Leadership Skills: Strong leadership and team management abilities.
- Communication Skills: Excellent communication and interpersonal skills.
- Technical Skills: Proficiency in restaurant management software and point-of-sale systems.
- Business Acumen: Financial acumen and budgeting experience.
- Health and Safety: Knowledge of food safety standards and regulations.
- Community Focus: A genuine passion for building and maintaining strong community relationships.
What We Offer:
- Competitive salary package: 50K
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment with a dedicated team.
- The opportunity to be part of a beloved local institution.
Additional Note:
We are particularly interested in candidateswho share our commitment to serving high-quality authentic dishes andfostering a warm welcoming atmosphere for our guests. If you are passionateabout Italian cuisine and delivering exceptional hospitality this role couldbe an excellent fit for you.
How to Apply:
If you area motivated and experienced restaurant professional with a passion forcommunity-driven establishments and a love for great fresh food please submityour application including your resume and a cover letter to look forward to hearing from you!
Required Experience:
Director
Key Skills
- Restaurant Experience
- Hospitality Experience
- Interviewing
- Management Experience
- Profit & Loss
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Restaurant Management
- Retail Management
- Recruiting
