Scheduler
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
3 Months Contract with a Local Authority
18.02 per hour
35hrs / week
Bi-Weekly Pay (every 2 weeks)
Summary:
Responsibilities:
- Oversee the maintenance scheduling diary.
- Collaborate with the property administration and customer services teams to ensure accurate repair diagnosis and scheduling.
- Serve as the first point of contact for scheduling repairs.
- Liaise with internal and external customers to resolve issues using standard procedures efficiently.
Requirements
- Experience in repairs and social housing is desirable.
- Ability to work effectively in a team and communicate clearly with various stakeholders.
- Strong problem-solving skills and attention to detail.
- Based in The Oasts Maidstone ME14 5LH.
Required Skills:
Essential Qualifications/Knowledge: GCSEs A*- C (9-4) or equivalent in English and Maths. Willingness to undertake relevant learning and development. Desirable Qualifications/Knowledge: NVQ Level 2 or 3. Customer care qualification/training. Basic knowledge of relevant legislation policies and procedures. Essential Experience: Proficiency in Microsoft Software Packages (Word Excel Outlook). Experience in providing information and signposting customers professionally across various communication methods. Proven track record of delivering effective business support services. Administrative experience with a solid understanding of office procedures. Ability to prioritise workload to meet deadlines. Experience in maintaining documents records and data. Desirable Experience: Experience in process improvements. Essential Skills: Ability to resolve customer issues and keep them informed. Competence in processing basic service requests. Strong customer care skills and initiative in handling inquiries. Effective communication skills for providing information and addressing customer needs. Numeracy skills for calculations and data accuracy. Literacy skills for handling correspondence and documents. Decision-making skills based on criteria evaluation. Teamwork skills to collaborate effectively with colleagues. Time management skills to prioritise tasks and meet deadlines. High level of accuracy and attention to detail.
Company Industry
IT Services and IT Consulting
Key Skills
- Employee Orientation
- Operational Risk Management
- Primavera
- Computer Skills
- Primavera P6
- Medical office experience
- Medical Terminology
- Schedule Management
- Production Planning
- Microsoft Project
- Medical Scheduling
- Phone Etiquette
