Destination Specialist
Job Type: Full Time
Location: Hybrid (Toronto/Vancouver) or fully remote within ON BC AB SK MB
Reporting to: Sales Performance Manager
Salary: $48000 Starting Base Salary CAD Annually
Commission: Highly competitive uncapped commission plan
Turn Your Passion for Travel into a Dream Career Explore the World with Goway!
Do you live for passport stamps hidden gems and perfectly planned adventures Are you the go-to travel expert in your circle the one who always knows where to go what to see and how to get there in style At Goway were not just selling vacations were creating once-in-a-lifetime experiences for curious passionate and savvy globetrotters.
As a Destination Specialist youll join a global team that turns dream trips into reality from African safaris to European getaways and everything in between! Youll bring your insider knowledge love of travel and customer-first mindset to craft custom itineraries that impress. If youre ready to combine your sales talent with your wanderlust welcome aboard.
Job purpose:
Our Destination Specialists are expert travel advisors who design and sell tailor-made vacation packages for clients seeking personalized guidance and a seamless experience. Specializing in a specific region (Africa Asia South Pacific the Americas North and South Europe) youll use your destination knowledge passion for travel and booking expertise to create memorable trips tailored to each clients interests. This role requires strong communication skills and confidence as you will regularly engage with clients via phone and email to build trust and deliver exceptional service.
What are your key responsibilities
- Exceed sales targets by qualifying inquiries engaging clients and converting them into confirmed bookings through effective selling techniques and follow-up.
- Ensure that all reservations are accurately processed in the booking system managing administrative tasks such as documents itinerary changes and airline ticketing with close attention to detail.
- Efficiently manage multiple client requests and timelines.
- Uphold Goway Travels exceptional standard of service throughout all interactions.
- Develop long-lasting connections with your customers create referrals and repeat business.
- Collaborate with internal teams and suppliers to ensure seamless travel experiences for clients.
- Continuously expand your knowledge of the destinations you sell to provide expert guidance to clients.
What are we looking for
- A high-performing travel consultant travel advisor or sales/customer service professional specializing in luxury travel or custom tourism.
- A customer-first mindset with a passion for travel and a sales-driven approach motivated to meet and exceed business targets.
- Strong knowledge of a specific Goway region (Africa Asia South Pacific the Americas North and South Europe). Has sold both 4- and 5-star tailor-made travel experiences not just off-the-shelf packages.
- Excellent communication and interpersonal skills confident in engaging clients by phone and email with the ability to build trust and rapport.
- Experience with travel booking platforms (e.g. Amadeus Salesforce other GDS systems and CRM tools) and Microsoft Office apps.
- Highly organized with strong attention to detail and the ability to manage multiple requests and deadlines.
- Adaptable and proactive able to work independently and as part of a team.
- Post-secondary education in travel tourism hospitality or a related field along with TICO certification will be an asset.
What can you expect from Goway
Imagine working for a company where your career feels like an adventure. At Goway youll join a global community that supports one another:
- We offer a competitive base salary accompanied by uncapped commissions and performance incentives.
- Youll receive generous vacation leave starting at 15 days per year paid personal days for lifes unexpected moments as well as your birthday off and volunteer days annually.
- Your future matters to us so we provide an RRSP matching program comprehensive medical dental and vision coverage.
- Our commitment to professional growth ensures that from day one youll have access to continuous learning and industry-leading training that keeps you at the forefront of travel innovation.
- Travel is in our DNA so youll enjoy exclusive perks and discounts on getaways worldwide as well as the opportunity to go on Familiarization Trips (FAM trips) to the exciting destinations you sell.
- Since we operate across Toronto Vancouver Los Angeles Manila Sydney and beyond youll collaborate across cultures and shape a career path that reflects your ambitions.
- Goway is an equal-opportunity employer. We celebrate differences and are committed to fostering an inclusive workplace for everyone. We appreciate every applicants interest. Please be advised that only those selected for an interview will be contacted.
How to Apply:
If this role feels like your next step click Apply Now to create your profile upload your CV and share a few details about yourself. Our talent team reviews every application and if your experience aligns with our needs we will reach out to set up the next step.
About Goway
Goway is a leading travel company specializing in designing travel experiences to over 115 countries across all seven continents. Founded in 1970 by Australian economist Bruce Hodge Goway has evolved from a one-person dream into a family-owned global leader. We are one of the oldest and largest tour operators in North America trusted by travelers and industry partners. Goway is headquartered in Toronto with hubs in Vancouver Sydney Manila and Los Angeles and has a global team of remote employees working from various locations worldwide. Together our 700 talented professionals are united by a passion for travel a spirit of innovation and a commitment to exceptional service. Whether working remotely or side by side in one of our offices we operate as one forward-thinking team dedicated to delivering excellence to our customers. Discover more at .
Recruitment scams & fraud warning:
Please be aware of any suspicious emails or WhatsApp activity from individuals pretending to be recruiters or senior personnel at Goway Travel. We will never ask you to install an app during the recruitment process. If you receive a message of this nature please ignore it and report it to Goway.
Required Experience:
IC
Destination SpecialistJob Type: Full TimeLocation: Hybrid (Toronto/Vancouver) or fully remote within ON BC AB SK MBReporting to: Sales Performance ManagerSalary: $48000 Starting Base Salary CAD AnnuallyCommission: Highly competitive uncapped commission planTurn Your Passion for Travel into a Dream C...
Destination Specialist
Job Type: Full Time
Location: Hybrid (Toronto/Vancouver) or fully remote within ON BC AB SK MB
Reporting to: Sales Performance Manager
Salary: $48000 Starting Base Salary CAD Annually
Commission: Highly competitive uncapped commission plan
Turn Your Passion for Travel into a Dream Career Explore the World with Goway!
Do you live for passport stamps hidden gems and perfectly planned adventures Are you the go-to travel expert in your circle the one who always knows where to go what to see and how to get there in style At Goway were not just selling vacations were creating once-in-a-lifetime experiences for curious passionate and savvy globetrotters.
As a Destination Specialist youll join a global team that turns dream trips into reality from African safaris to European getaways and everything in between! Youll bring your insider knowledge love of travel and customer-first mindset to craft custom itineraries that impress. If youre ready to combine your sales talent with your wanderlust welcome aboard.
Job purpose:
Our Destination Specialists are expert travel advisors who design and sell tailor-made vacation packages for clients seeking personalized guidance and a seamless experience. Specializing in a specific region (Africa Asia South Pacific the Americas North and South Europe) youll use your destination knowledge passion for travel and booking expertise to create memorable trips tailored to each clients interests. This role requires strong communication skills and confidence as you will regularly engage with clients via phone and email to build trust and deliver exceptional service.
What are your key responsibilities
- Exceed sales targets by qualifying inquiries engaging clients and converting them into confirmed bookings through effective selling techniques and follow-up.
- Ensure that all reservations are accurately processed in the booking system managing administrative tasks such as documents itinerary changes and airline ticketing with close attention to detail.
- Efficiently manage multiple client requests and timelines.
- Uphold Goway Travels exceptional standard of service throughout all interactions.
- Develop long-lasting connections with your customers create referrals and repeat business.
- Collaborate with internal teams and suppliers to ensure seamless travel experiences for clients.
- Continuously expand your knowledge of the destinations you sell to provide expert guidance to clients.
What are we looking for
- A high-performing travel consultant travel advisor or sales/customer service professional specializing in luxury travel or custom tourism.
- A customer-first mindset with a passion for travel and a sales-driven approach motivated to meet and exceed business targets.
- Strong knowledge of a specific Goway region (Africa Asia South Pacific the Americas North and South Europe). Has sold both 4- and 5-star tailor-made travel experiences not just off-the-shelf packages.
- Excellent communication and interpersonal skills confident in engaging clients by phone and email with the ability to build trust and rapport.
- Experience with travel booking platforms (e.g. Amadeus Salesforce other GDS systems and CRM tools) and Microsoft Office apps.
- Highly organized with strong attention to detail and the ability to manage multiple requests and deadlines.
- Adaptable and proactive able to work independently and as part of a team.
- Post-secondary education in travel tourism hospitality or a related field along with TICO certification will be an asset.
What can you expect from Goway
Imagine working for a company where your career feels like an adventure. At Goway youll join a global community that supports one another:
- We offer a competitive base salary accompanied by uncapped commissions and performance incentives.
- Youll receive generous vacation leave starting at 15 days per year paid personal days for lifes unexpected moments as well as your birthday off and volunteer days annually.
- Your future matters to us so we provide an RRSP matching program comprehensive medical dental and vision coverage.
- Our commitment to professional growth ensures that from day one youll have access to continuous learning and industry-leading training that keeps you at the forefront of travel innovation.
- Travel is in our DNA so youll enjoy exclusive perks and discounts on getaways worldwide as well as the opportunity to go on Familiarization Trips (FAM trips) to the exciting destinations you sell.
- Since we operate across Toronto Vancouver Los Angeles Manila Sydney and beyond youll collaborate across cultures and shape a career path that reflects your ambitions.
- Goway is an equal-opportunity employer. We celebrate differences and are committed to fostering an inclusive workplace for everyone. We appreciate every applicants interest. Please be advised that only those selected for an interview will be contacted.
How to Apply:
If this role feels like your next step click Apply Now to create your profile upload your CV and share a few details about yourself. Our talent team reviews every application and if your experience aligns with our needs we will reach out to set up the next step.
About Goway
Goway is a leading travel company specializing in designing travel experiences to over 115 countries across all seven continents. Founded in 1970 by Australian economist Bruce Hodge Goway has evolved from a one-person dream into a family-owned global leader. We are one of the oldest and largest tour operators in North America trusted by travelers and industry partners. Goway is headquartered in Toronto with hubs in Vancouver Sydney Manila and Los Angeles and has a global team of remote employees working from various locations worldwide. Together our 700 talented professionals are united by a passion for travel a spirit of innovation and a commitment to exceptional service. Whether working remotely or side by side in one of our offices we operate as one forward-thinking team dedicated to delivering excellence to our customers. Discover more at .
Recruitment scams & fraud warning:
Please be aware of any suspicious emails or WhatsApp activity from individuals pretending to be recruiters or senior personnel at Goway Travel. We will never ask you to install an app during the recruitment process. If you receive a message of this nature please ignore it and report it to Goway.
Required Experience:
IC
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