Job Description Summary

Job Description

Company Overview

GE Aerospace (NYSE: GE) is a global leader in aerospace propulsion services and integrated systems. Currently it has approximately 44000 in-service commercial aircraft engines worldwide. With a century-long history of innovation and profound industry expertise GE Aerospace is committed to inventing the future of flight lifting people up and bringing them home safely.

Site Overview

For 45 years in China GE Aerospace has committed to developing and investing in Chinas aviation industry with reliable efficient sustainable and outstanding products and services. GE Aerospace and its joint venture CFM have served more than 60 airline customers in the Greater China Region with over 7700 engines in service and nearly 5000 engines on order. We are devoted to the markets quality growth propelled by technological innovation and digitalization. Together with our partners we are shaping a sustainable future of flight that helps the industry reach its carbon-neutral goal for the benefit of us all tomorrow.

Role Overview

Rotational Operations Leadership program committed to growing GEs entry level high potential talent-people with a passion for technology a drive for technical excellence professional skills and GE values-by accelerating their development through intense technical training and a variety of business critical assignments.

The Ideal Candidate

• Responsible for the daily coordination of fulfillment issues related to Customer Service Agreements Time and Material Component Repair and Accessory shops. Work closely with the shop to resolve issues represent customers in production meetings and communicate status to the customer. Review business options for impacts on profit for compliance with contracts policies and procedures and for innovative ways to achieve customer satisfaction. Complete customer and internal paperwork. Coordinate shop and/or program reviews and customer visits at the site as necessary.
• Broadening knowledge of own technical discipline to execute policy/strategy. May include support roles with specialized technical field of knowledge; still acquiring higher level knowledge and skills.
• Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
• May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good technical knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined instructions/parameters.
• A job at this level requires good interpersonal skills and may be required to lead a junior team. For customer facing roles develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.

Required Qualifications

• For roles outside of the USA- This role requires basic experience in the Services & Customer Operations. Knowledge level is comparable to a Bachelors degree from an accredited university or college ( or a high school diploma with relevant experience).
• For roles in USA - Bachelors degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).

Preferred Qualifications

• Strong oral and written communication skills. Ability to document plan market and execute programs.

At GE Aerospace we have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Here you will have the opportunity to work on really cool things with really smart and collaborative people. Together we will mobilize a new era of growth in aerospace and defense. Where others stop we accelerate.

Additional Information