Position Summary
The Platform Manager is responsible for creating and maintaining a Domain-level program plan that integrate milestones dependencies and risk management strategies across multiple projects to achieve objectives within Marriotts Reservations Domain. The Platform Manager will also be accountable for managing budgets and functioning as a lead in coordinating with Marriotts strategic Central Reservation System (CRS) partner Amadeus.
Key Responsibilities
Program-Level Planning & Execution
Develop and maintain comprehensive program-level plan in the Reservations Domain that includes milestone tracking dependency management and risk identification and mitigation strategies.
Coordinate with multiple project leads to ensure alignment on timelines deliverables and resource allocation.
Facilitate regular program status meetings and provide transparent reporting to stakeholders.
Financial Management
Own the financial planning for assigned Initiatives
Monitor budgets forecasts and actuals to ensure financial targets are met.
Provide financial transparency and reporting to leadership.
Stakeholder & Vendor Management
Serve as the primary point of contact for stakeholders and external vendors in support of Amadeus
Ensure vendor deliverables align with program requirements and timelines.
Develop and maintain vendor processes
Oversight on KPIs/SLAs and Service Quality
Supports Amadeus key activities and timelines in supporting of integrations to xPMS
Supports Production Incident Management resolution reporting and processes
Qualifications
Bachelors degree in Business Finance or related field; PMP or equivalent certification preferred.
5 years of project management experience with at least 3 years in a senior or program-level role.
Proven ability to manage budgets financial forecasts and cost controls.
Expertise in program planning tools (e.g. Smartsheet PowerBI JIRA ServiceNOW) and risk management frameworks.
Strong leadership communication and problem-solving skills.
Competencies
Strategic Thinking: Ability to align program objectives with organizational goals.
Adaptability: Maintains performance under pressure and during change.
Execution Excellence: Delivers results through effective planning and resource management.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Manager
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