Senior Delivery Manager
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Senior Delivery Manager
On site/Houston Texas
Senior Delivery Manager
Onsite/Houston Texas
On site/Houston Texas
Senior Delivery Manager
Onsite/Houston Texas
Job Description
Houston Texas
Onsite
You Are
A results-driven Senior Delivery Manager to lead technology delivery across complex large-scale programs and drive successful execution of digital initiatives. This senior leadership role is responsible for defining and executing delivery strategies managing high-performing engineering and cross-functional teams and ensuring strong alignment between technology delivery business objectives and customer outcomes. The ideal candidate is a seasoned technology delivery leader with a proven track record of delivering enterprise-grade solutions scaling agile delivery models managing stakeholders and consistently exceeding quality timeline and performance expectations.
We Are
Compugen Systems Inc. (CSI) anaffiliateof Compugen Inc. is an IT service delivery company that focuses on the business outcome of technology. We improve human experience as organizations work todesign acquire integrate and operate technology for productivity improvement and competitive advantage. CSIprovides innovative technology-based services to accelerate your transformation in the Modern Workspace and Hybrid IT with our uniquely crafted managed professional and field services. At CSI we believe that every day we have is another opportunity to innovate inspire and impact the world for the better. Our vision is to redefine customer experience join us.
What We Need
We are seeking a dynamic and client-focused Senior Delivery Manager with a strong background in managed services and management consulting to lead end-to-end service delivery across a portfolio of enterprise clients. This hybrid role blends operational excellence with strategic advisory enabling you to act as both a delivery leader and trusted consultant. You will ensure service performance drive continuous improvement and engage with senior stakeholders to align services with business results. This role also contributes to account growth transformation initiatives and solution development through consultative leadership.
A Typical Day looks like
Reviewing delivery dashboards to assess progress risks and KPIs across multiple technology programs; Leading or joining stand-ups delivery reviews and escalation discussions to unblock teams and ensure timelines remain on track; Collaborating with engineering leaders product managers and architects to align priorities capacity and technical decisions; Engaging with senior stakeholders or clients to communicate status manage expectations and align delivery outcomes with business goals; and mentoring delivery managers and team leads while driving continuous improvement in processes tooling and agile practices to strengthen overall delivery maturity.
How Youll be Measured
A Senior Delivery Manager is measured by their ability to consistently deliver complex technological initiatives on time within scope and within budget while maintaining high quality and predictability. Their performance is evaluated through delivery metrics such as milestone achievement release reliability and defect rates as well as business and customer outcomes including stakeholder satisfaction and value realization. Equally important are leadership indicators like team engagement retention and the development of strong delivery leaders alongside operational effectiveness in areas such as resource utilization cost control risk management and continuous improvement of delivery processes.
Required Skills Competencies
Client Relationship Consulting & Governance
- Act as the senior point of contact and trusted advisor for managed services clients.
- Lead executive-level discussions quarterly business reviews (QBRs) and governance forums.
- Provide strategic consulting to align IT services with client transformation objectives roadmaps and KPIs.
- Identify business challenges and collaborate with internal SMEs to design tailored service and technology solutions.
Service Delivery & Operations
- Manage delivery of IT and business services including infrastructure cloud application and end-user support.
- Ensure high performance and reliability through strong SLA KPI and contract compliance.
- Drive root cause analysis continuous improvement and quality initiatives.
Consulting-Focused Initiatives
- Guide clients through operational maturity assessments service optimization roadmaps and digital transformation initiatives.
- Collaborate with consulting and sales teams to propose and execute strategic solutions and change programs.
- Assist in crafting service improvement plans that create long-term value beyond operational delivery.
Team & Vendor Management
- Lead cross-functional teams including service leads consultants and technical SMEs by fostering a culture of accountability collaboration and continuous improvement
- Manage partner and vendor relationships ensuring aligned delivery and governance.
- Develop high-performing teams through coaching knowledge sharing performance feedback and career development
- Demonstrates strong leadership by inspiring developing and empowering teams to achieve high performance foster collaboration and drive organizational success.
Financial & Commercial Oversight
- Own account-level P&L budget planning and resource allocation.
- Support renewals expansions and transformation engagements by identifying growth opportunities.
- Ensure contractual obligations and change requests are well-managed and documented.
Preferred Qualifications
- Experience with cloud platforms (AWS Azure GCP) and hybrid delivery models.
- Background in digital transformation infrastructure applications or cybersecurity services.
- Certifications: ITIL Foundation (required); PMP Six Sigma or ITIL Intermediate/Expert is a plus.
- Bachelors degree in business Technology or a related field; MBA or Management Consulting background a strong asset.
Desired Character Culture Traits
- Collaboration: Builds trust and alignment across engineering product and business teams.
- Execute: Balances strategic thinking with hands-on problem solving.
- Innovate Curious and forward-thinking embraces new technologies delivery models and continuous improvement to solve complex problems and drive smarter outcomes.
- Inspire Leads with empathy and authenticity motivates teams through clarity trust and purpose and develops future leaders through coaching and example.
- Impact Outcome-driven with a strong sense of ownership consistently translating strategy into measurable business value reliable delivery and customer success.
Compugen Systems Inc. is proud to be an equal opportunity employer. We believe diversity of background experience and perspective strengthens our teams and the solutions we deliver. All employment decisions are made without regard to race color religion sex gender identity or expression sexual orientation age national origin disability veteran status or any other characteristic protected by law.
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Kanban
- Project / Program Management
- Agile
- Waterfall
- Project Leadership
- Application Development
- Project Management
- Scrum
- Microsoft Project
- SDLC
- Project Implementation
About Company
Compugen Systems Inc is an IT + service delivery company redefining the customer experience into uniquely crafted human experiences; see how:
