Field Service Engineer
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Job Location:
St. Louis, MO - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Field Service Engineer
Harmonic is the worldwide leader in virtualized broadband solutions shaping the next generation of multigigabit revolutionized broadband networking via the industrys first virtualized broadband solution enabling broadband operators to more flexibly deploy gigabit internet service to consumers homes and mobile devices. Learn more at.
Role Description
The Field ServiceEngineer provides on-site installation testing troubleshooting and customer support for Harmonics cOS virtual CMTS. This is a full-time contract position for 612 months.
Location
This position is 100% Remote based in the Midwestern preferably in St. Louis Missouri.
What you will be doing:
- Install test and troubleshoot DAA systems IP networks and headend infrastructure.
- Build and audit headend subsystems including installing/terminating coax Cat5/Cat6 and fiber.
- Configure and verify headend equipment; perform system checks and diagnostics.
- Use RF and DOCSIS meters to test and certify installations.
- Complete documentation test reports and update network records.
- Train customers on system operation and maintenance.
- Act as an on-site liaison identifying when issues should be routed to Sales Support or Engineering.
Follow safety procedures; lift up to 40 lbs.; work on ladders and variable schedules (including nights).
What you should have:
- At least 3 years of related field technician/engineering experience and an Associates Degree.
- Mechanical aptitude for equipment installation and cabling work.
- Experience in Linux at an administrative level.
- Network troubleshooting CCNA/CCNP and container knowledge.
- Basic knowledge of DOCSIS fiber installation and server/switch configuration.
- Strong troubleshooting skills and customer-facing communication.
- Ability to lift 3040 lbs and work on a ladder.
- Willingness to learn.
Travel:
You will be required to travel 100%
Diversity Equality and & Inclusion at Harmonic Inc
At Harmonic we believe that building and nurturing a global team with diverse backgrounds and voices is critical to our success. Together we achieve excellence through creativity and innovation build relationshipsbased on integrity and mutual respect and deliver the highest quality in every aspect of our businessfor the benefit of our employees business partners and shareholders.
Harmonic is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless ofgender race color national origin ancestry citizenship religion age physical or mental disability medical condition genetic information pregnancy sexual orientation gender identity or gender expression veteran status or marital status or any other characteristic protected by federal state or local addition we will provide reasonable accommodations for qualified individuals with disabilities. Additionally we will make reasonable accommodation to assist a person with a disability in the application process. If you need an accommodation in order to apply for a position please contact
For more information please see links below:
On the last and separate line of the job description (after the diversity statement/EEO statement) please input one of the following:
#LI-Remote
Recruiter #LI-VW1
Required Experience:
IC
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
Harmonic (NASDAQ: HLIT), the worldwide leader in virtualized broadband and video delivery solutions, enables media companies and service providers to deliver ultra-high-quality video streaming and broadcast services to consumers globally. The company revolutionized broadband networkin ... View more
