Benefits Administrator
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Job Location:
Cleveland, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Full-time
Description
The Benefits & Leave Administrator oversees benefits and leave of absence programs ensuring accurate administration regulatory compliance and exceptional employee support. This role serves as the subject matter expert for benefit plans and leave programs while managing systems vendors and data integrity in a fast-paced multi-state environment.
Key Responsibilities
- Administer all benefits and leave programs including federal state and employer-provided leaves
- Manage end-to-end leave of absence cases ensuring proper documentation compliance and timely communication
- Serve as the primary point of contact for employee benefits and leave-related inquiries
- Maintain ongoing communication with employees managers and payroll regarding leave status and return-to-work timelines
- Partner with benefit vendors to ensure accurate enrollment eligibility and data synchronization between HRIS and vendor systems
- Oversee COBRA administration EDI file management claims support and compliance reporting
- Conduct benefits education sessions including open enrollment new hire orientation and refresher trainings
- Support employees with coverage and claims questions including self-funded medical plans
- Build and maintain HRIS workflows and processes to improve automation efficiency and accuracy
- Lead benefits and leave integrations for acquisitions or organizational changes
- Perform regular audits to ensure data integrity and system accuracy
- Maintain confidentiality and handle sensitive employee matters with professionalism
Requirements
- 3 years of benefits and/or leave administration experience
- Experience supporting large multi-state employee populations (1500 employees) strongly preferred
- Strong knowledge of leave of absence programs and benefits administration practices
- Advanced proficiency with HRIS systems; ADP experience strongly preferred
- Experience working directly with benefit carriers and managing open enrollment
- Excellent verbal and written communication skills with strong customer service orientation
- Highly organized detail-oriented and able to manage competing priorities in a fast-paced environment
- Strong problem-solving critical-thinking and relationship-building skills
- High level of professionalism discretion and confidentiality
- Proficient in Microsoft Office (Excel Word Outlook PowerPoint)
- High school diploma or equivalent required
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Microsoft Office
- Customer Service
- Communication skills
- Microsoft Outlook
- Microsoft Word
- Business Management
- Benefits Administration
- Microsoft Excel
- Insurance Sales
- Customer relationship management
- Human Resources
