Human Services Enforcement Agent

If you are a current State of Maine employee you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM contact your local Human Resources representative for application information.

Department of Health and Human Services (DHHS)

Opening Date: January 6 2026

Closing Date: January 20 2026

Job Class Code: 5009

Grade:21

Salary:$24.71 $30.14 per hour*

*Employees in this classification begin at $24.71 Step 4 of the pay scale

Position Number:02000-1309

Location: Bangor

This position allows for partial telework with management approval based on operational needs after the first 6 months of initial training.

Core Responsibilities:

Human Services Enforcement Agents perform investigative protective services work in locating non-custodial parents; establishing enforcing and collecting child support obligations; and establishing the paternity of children born out of wedlock. Typical duties include:

oInvestigative services work in locating non-custodial parents.

oEstablishing enforcing and collecting child support obligations.

oEstablishing the paternity of children born out of wedlock.

oEnforcement services work initiating administrative collection actions.

oInitiating appropriate court action.

oRepresenting the Departments interest in Maine District Court in matters pertaining to child support.

Minimum Qualifications:

A Bachelors Degree in Criminal Justice Business or Public Administration or a related field. Directly related paraprofessional or higher level experience may be substituted for education on a year-for-year basis.

Note: Applicants are subject to pre-employment screening including verification of minimum qualifications application information employment history and references. Conditional offers are made to selected candidates who must successfully complete a pre-employment fingerprint-based criminal history record check

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Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health safety resilience and opportunity for Maine people. The Department provides health and social services to approximately a third of the States population including children families older Mainers and individuals with disabilities mental illness and substance use disorders. The Department also promotes public health operates two state psychiatric hospitals and provides oversight to health care providers.

The Office for Family Independence Division of Support Enforcement & Recovery (DSER) is responsible for the development and implementation of the rules regulations policies and procedures necessary to ensure that all non-custodial parents are contributing to the economic support of their children. Responsibilities include establishing paternity locating non-custodial parents establishing and enforcing child support orders and representing the Departments interest in the Maine District Court in matters pertaining to child support. This position requires occasional travel.

Application Information:

For additional information about this position please contact Donald Levesque at or e-mail

Please submit all documents or files in a PDF or Word format.

To request a paper application please contact

Benefits of working for the State of Maine:

No matter where you work across Maine state government you find employees who embody our state mottoDirigo or I leadas they provide essential services to Mainers every day. We believe in supporting our workforces health and wellbeing with a valuable total compensation package including:

• Work-Life Fit Rest is essential. Take time for yourself using13 paid holidays 12 days of sick leave and3 weeks of vacation leaveannually. Vacation leave accrual increases with years of service and overtime-exempt employees receive personal leave.
• Health Insurance Coverage The State of Maine pays85%-100%of employee-only premiums ($12845.82 - $15112.76 annual value) depending on salary. Use this chart to find thepremium costsfor you and your family including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information aboutprogram requirements.
• Dental Insurance The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
• Retirement Plan The State contributes the equivalent of 14.11% of the employees pay towards the Maine Public Employees Retirement System (MainePERS).
• Parental leaveis one of the most important benefits for any working parent. All employees who are welcoming a childincluding fathers and adoptive parentsreceivesix weeks of fully paid parental leave. Additional unpaid leave may also be available under theFamily and Medical Leave Act.

State employees are eligible for anextensive and highly competitive benefits package covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated foranything less than full-time.

Theres a job and then theres purposeful transformative work. Our aim is to create a workplace where you can learn grow and continuously refine your skills. Applicants demonstrate job requirements in differing ways and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members and our process ensures an inclusive environment to applicants of all backgrounds including diverse race color sex sexual orientation or gender identity physical or mental disability religion age ancestry national origin familial status or genetics.

If youre looking for a great next step and want to feel good about what you do wed love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

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If you are unable to complete the online application please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.