Service Advisor
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Job Location:
Detroit, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
At Bob Maxey Auto Group we strive to conduct our business as a well-respected organization; with integrity hard work and with the highest care for our people customers and business partners. Every employee at Bob Maxey is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years.
**Estimated Salary Range $50000-$90000**
Benefits
Medical Dental & Vision Insurance
401K Plan
Paid time off and vacation
Short/Long Term Disability
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Discounts on products and services
RESPONSIBILITIES
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance based on age mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
REQUIREMENTS
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor assistant lane manager or service consultant
Above-average energy level
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
At Bob Maxey Auto Group, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our peopl...
