Job Title
About the Business Area/Department:
The Senior Sales Executive North America West (NAM) - Airports & Borders role responsibilities include developing strong relationships with customers connecting with key business executives and stakeholders and preparing sales reports.
Sr. Sales Executives answer client queries and identify new business opportunities among existing customers. This role will liaise with cross-functional internal teams (including Customer Service/Support Airport Delivery Managers and Product Development departments) to improve the entire customer experience. The successful Sales Executive should collaborate with the sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services over the long term.
The Sr. Sales Executive North America for Airports and Borders is responsible for promoting solutions and selling those to our Airports and Border Authorities customers across North America. This area is also responsible for looking after and/or managing existing customers that have purchased the solution providing dedicated knowledge support and guidance.
Summary of the role:
In such a unique moment where technology is driving changes across all moments and areas of our lives Amadeus is seeking for talents that will help us make difference in how travel is experienced now and in a near future. This person will join us to promote revolutionary travel experience in North America with faster safer and frictionless travel processing in our airports.
In this role youll:
Prospect airports and immigration authorities for promoting and selling operational and passenger processing solutions and/or Border Control solutions.
Undertake aggressive growth on Passenger Baggage and/or Border Control Solutions whereas selling and promoting operational and customer processing portfolio.
Develop strong relationships with customers connect with key business executives and stakeholders and preparing sales reports.
Answer client queries and identify new business opportunities among existing customers. One of key areas to focus on will be optimizing the digital processing of immigration control in our region.
Liaise with cross-functional internal teams (including Customer Service/Support Airport Delivery Managers and Product Development departments) to improve the entire customer experience.
Collaborate with the sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services over the long term.
Focus on developing new business for existing and prospecting customers in the North America region with possibility to extend to others in Latam depending on the type of opportunity.
Build and maintain strong long-lasting client relationships
Assist in negotiating contracts and agreements; observe internal procedures on salesforce bid management compliance rules
Forecast and track key accounts metrics i.e.. Reports sales forecasts account status etc.
Keep an accurate and up to date set of records about accounts contacts leads opportunities within SalesForce platform
Perform other duties as requested or assigned
About the ideal candidate:
Education: University Degree and/or equivalent work experience
Minimum of 10 years experience in account management presales or sales experience.
Sales force experience
Previous experience in the travel industry working with airlines and airports
Proven track record of achieving sales targets.
Ability to work in a collaborative work environment and multitask with various projects and initiatives
Airport Systems Sales Experience is a plus.
Border control solutions experience is a plus.
Travel technology experience.
10 years experience in Travel Industry
5 years experience in Airports solutions/projects
Experience working for multinational companies with experience on liaising across transversal business units
Knowledge of Software technology and cloud computing. Expertise in platforms for airports and travel industry.
Advanced working knowledge of the Microsoft projects ie. Word Excel PowerPoint etc.
Can be located in any main city in the west coast within the US or in Canada. The hybrid model would apply if the candidate is located near and Amadeus office.
Advanced communication and consultation skills
Languages: English required. Additional languages are a plus
Ability to travel 50%
Working at Amadeus you will find:
A critical mission and purpose - At Amadeus you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
A truly global DNA - Everything at Amadeus is global from our people to our business which translates into our footprint processes and culture.
Great opportunities to learn - Learning happens all the time and in many ways at Amadeus through on-the-job training formal learning activities and day-to-day interactions with colleagues.
A caring environment - Amadeus fosters a caring environment nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
A complete rewards offer - Amadeus provides attractive remuneration packages covering all essential components of a competitive reward offer including salary bonus equity and benefits.
A flexible working model - We want our employees to do their best work wherever and however it works best for them.
A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation creativity and collaboration across our organization.
A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers partners and employees.
Application process:
The application process takes no longer than 10 minutes!
Create your candidate profile upload your Resume/CV and apply today!
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Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy childbirth or a related medical condition) ancestry national origin age genetic information military or veterans status sexual orientation gender expression perception or identity marital status mental or physical disability status or any other protected federal state or local status unrelated to performance of work involved.
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Required Experience:
Senior IC