Desktop Support Assistant

Irvine, CA - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Job Description Summary
The Desktop Support Assistant position is responsible for troubleshooting configuring deploying and maintaining computers printers and other technologies on the Orange campus. This position works closely with the Desktop Support team on day-to-day operations.

Responsibilities
Create update and resolve tickets in our ITSM Jira Service Management. Assist the Desktop Support team with computer imaging configuration and deployments. Assist staff and faculty with printer setup installation and troubleshooting. Assist with software installation and troubleshooting. Assist with computer equipment moves around campus. Maintain computers (Mac and PC) in the labs classrooms and public access areas to ensure they are up-to-date. Deliver peripherals and other technology equipment to campus.

Required Qualifications
Little to minimal prior experience.

Required Experience:

Junior IC

Job Description SummaryThe Desktop Support Assistant position is responsible for troubleshooting configuring deploying and maintaining computers printers and other technologies on the Orange campus. This position works closely with the Desktop Support team on day-to-day operations.ResponsibilitiesCr...