DescriptionJob Track Description:
- Performs business support or technical work using data organizing and coordination skills.
- Performs tasks based on established procedures.
- In some areas requires vocational training certifications licensures or equivalent experience.
General Profile
- Expands skills within an analytical or operational process.
- Maintains appropriate licenses training and certifications.
- Applies experience and skills to complete assigned work.
- Works within established procedures and practices.
- Works with a moderate degree of supervision.
Functional Knowledge
- Developed skills in a range of processes procedures and systems.
Business Expertise
- Understanding of how best teams integrate and work together to achieve company goals.
Impact
- Impacts a team by example through the quality service and information provided.
- Follows standardized procedures and practices and receives moderate supervision and guidance.
Leadership
- Has no supervisory responsibilities.
- Manages own workload.
Problem Solving
- Ability to problem solve self-guided.
- Evaluates issues and solutions and provides the best outcome for the client and end-users.
Interpersonal Skills
- Exchanges information and ideas effectively.
Responsibility Statements
- Conducts training classes for employees on the features and operation of products client tools and processes.
- Works with subject matter experts to validate content is current.
- Prepares training resources and materials for classes.
- Collects feedback from trainees.
- Participates in train the trainers sessions to be prepared to deliver content.
- Produces and distributes training reports.
- Performs other duties as assigned.
- Complies with all policies and standards.
Required Experience:
IC
DescriptionJob Track Description:Performs business support or technical work using data organizing and coordination skills.Performs tasks based on established procedures.In some areas requires vocational training certifications licensures or equivalent experience.General ProfileExpands skills within...
DescriptionJob Track Description:
- Performs business support or technical work using data organizing and coordination skills.
- Performs tasks based on established procedures.
- In some areas requires vocational training certifications licensures or equivalent experience.
General Profile
- Expands skills within an analytical or operational process.
- Maintains appropriate licenses training and certifications.
- Applies experience and skills to complete assigned work.
- Works within established procedures and practices.
- Works with a moderate degree of supervision.
Functional Knowledge
- Developed skills in a range of processes procedures and systems.
Business Expertise
- Understanding of how best teams integrate and work together to achieve company goals.
Impact
- Impacts a team by example through the quality service and information provided.
- Follows standardized procedures and practices and receives moderate supervision and guidance.
Leadership
- Has no supervisory responsibilities.
- Manages own workload.
Problem Solving
- Ability to problem solve self-guided.
- Evaluates issues and solutions and provides the best outcome for the client and end-users.
Interpersonal Skills
- Exchanges information and ideas effectively.
Responsibility Statements
- Conducts training classes for employees on the features and operation of products client tools and processes.
- Works with subject matter experts to validate content is current.
- Prepares training resources and materials for classes.
- Collects feedback from trainees.
- Participates in train the trainers sessions to be prepared to deliver content.
- Produces and distributes training reports.
- Performs other duties as assigned.
- Complies with all policies and standards.
Required Experience:
IC
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