WIC Site Supervisor
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Position Description
If youre looking to be a part of a collaborative environment where your skills can make an impact explore our current opportunities in creating a better future for public health.
About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 1100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services community programming and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation engagement and health equity HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
This is a grant-funded position.
Position Overview:
The Women Infants and Children (WIC) Site Supervisor is responsible for the operations of the assigned WIC site and is familiar with resources in the surrounding community. The Site Supervisor is responsible for managing all site operations and meeting performance metrics in accordance with State requirements. The Site Supervisor will also perform personnel and facility management duties determine WIC applicants program eligibility provide nutrition education to individuals and groups and coordinate with other programs to enhance client services.
Duties & Responsibilities:
- Performs management duties by monitoring clinic staff and handling disciplinary actions assessing facility requirements and establishing work schedules and tasks.
- Conducts staff orientation training meetings performance appraisals and reviews.
- Monitors client flow conducts quality assurance reviews reports and ensures successful clinic operations by meeting specific metrics.
- Promotes positive customer service and resolves client complaints promptly.
- Maintains knowledge of Harris County Public Health (HCPH) and Texas WIC Policies and Procedures by providing income and program eligibility determination and formula and breast pump issuance.
- Provides nutrition and breastfeeding counseling and education in individual and group settings.
- Completes blood iron level check and anthropometric measurements and reviews growth charts.
- Conducts community outreach and provides appropriate referrals to clients needing services not provided by WIC.
Harris County is an Equal Opportunity EmployerRequirements
Education:
- Bachelors degree in nutrition sciences with 24-Semester Hours of Food & Nutrition.
Experience:
- At least one (1) year of professional work experience in a direct supervisory capacity.
- At least two (2) years of experience as a Dietitian or Nutritionist
Licensure/Certifications:
- Valid Texas Drivers License
Knowledge Skills and Abilities:
- Proficient in MS Office Suite (Word Excel PowerPoint Outlook)
- Excellent communication skills (verbal & written)
- Ability to demonstrate good judgment when needed to resolve client concerns
- Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment
- Ability to maintain confidentiality when dealing with sensitive information
- Ability to identify customer needs and expectations and respond in a timely and effective manner
Core Competencies
- Ability to obtain and filter information identify and address key issues relevant to the achievement of strategic organizational goals
- Exceptional project management skills to manage a variety of projects simultaneously
- Positively influence all levels within the organization to drive change and enable effective coordination
- Ability to create strong positive working relationships
- Previous experience building and managing high performance teams
- High-level of flexibility in fast-paced environments
- Must be a Systems-level thinker
- Proactive self-motivated and mission-driven
- Progressive intrapreneurial leadership style to enable systemic change
Leading Change
- Creates strategic change within and outside the organization to meet organizational goals
- Develops new insights into situations encourages new ideas and innovations
- Takes a long-term view and builds a shared vision with others acts as a catalyst for organizational change
- Deals effectively with pressure; remains optimistic and persistent even under adversity.
- Recovers quickly from setbacks
Leading People
- Fosters an inclusive workplace where equity diversity and individual differences are valued and leveraged to achieve the vision and mission
- Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and providing opportunities to learn through formal and informal methods
- Fosters and inspires team commitment spirit pride and trust. Facilitates cooperation and motivates team members to accomplish group goals.
- Holds self and others accountable for measurable high-quality timely and cost-effective results
- Anticipates and meets the needs of internal and external customers
- Makes well-informed effective and timely decisions
Building Coalitions
- Develops networks and builds alliances collaborates across boundaries to build strategic relationships
- Identifies external and internal politics that impact the work of the organization
Interpersonal Abilities/Personal Characteristics
- Treats others with courtesy sensitivity and respect
- Behaves in an honest fair and ethical manner and models high standards
- Assesses and recognizes own strengths and weaknesses
Communication
- Communicates clearly effectively and persuasively both orally and in writing
- Writes in a clear concise organized and convincing manner for the intended audience
Diversity Equity Inclusion
- Encourage a respectful and collaborative work environment that recognizes and celebrates diversity equity and inclusion
- Identify inequitable practices and policies and assist in implementing strategies to ensure equitable outcomes
- Demonstrate awareness and respect of cross-cultural differences and create inclusive programmatic solutions
- Practice cultural humility to build honest relationships with co-workers and the community that will ultimately enhance workplace culture and deliver better community health program
NOTE: Qualifying education experience knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation butONLY information stated on the application will be used for consideration. See Resumewill not be accepted for qualifications.
Preferences
Language:
- Bilingual in English and Spanish
Experience:
- At least one (1) year of experience as a Certifying Authority in a WIC Program
General Information
Position Type and Typical Hours of Work:
- This is a Full-Time Grant-Funded position
- Days and hours of work are typically Monday through Friday from 8:00am to 5:30pm and one Saturday per month.
- Must be willing to flex work hours when required including weekends.
- Able to travel within Harris County as needed.
Work Environment
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines.
Physical Demands
- This is an active role with a high level of movement throughout the facility; Some duties would require the ability to lift up to 20 pounds. This job requires bending and standing for long periods of time.
Work Location:
- Harris County Public Health: Cypress Station 221 FM 1960 West Suite A Houston TX 77090
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Required Experience:
Manager
Key Skills
- Customer Service
- Developmental Disabilities Experience
- Organizational skills
- Communication skills
- Computer Skills
- Construction Experience
- Computer Literacy
- Security
- Leadership Experience
- Property Management
- Supervising Experience
- Troubleshooting
