Service Support Tech 2

Wilmington, DE - USA

Hourly Salary: $ 15 - 28

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

A Day in Your Life at MKS:
As a first shift Service Support Technician at MKS Inc you will partner with other Technicians and Customer Service to diagnose and repair issues with customer products returned to this role you will report to the Senior Service Manager.

You Will Make an Impact By:

Performing repairs to subassembly level
Interfacing with various departments as necessary to meet customer requirements
Make adjustments as required to return instruments to original specifications
Completing and maintaining data records on instruments returned for service
Maintaining standards and test equipment required to accomplish the tasks listed above

Skills You Bring:

A.S. Mechanical or Electronic Engineering or equivalent Technical/Vocational Training
2 years of related experience
Proficient in the use of standard tools and test equipment
Ability to reason through problems/issues and resolve them to the customers satisfaction using information and tools available
Ability to read and understand schematics assembly drawings and test/calibration procedures
Record test data diagnose failures and analyze this information
Experience with PC based applications to include Microsoft Office package and email

Physical Demands and Working Conditions:
Physical Demand 1: Job requires working in a class 10000 cleanroom

Hourly Pay Range: $15.18 - 28.19 per hour. This range is a good faith estimate of the expected salary range for this position based on a wide range of factors including qualifications experience and training operational and business needs and other considerations permitted by law. At MKS it is not typical for an individual to be hired at or near the top of the range for the role.

MKS is an equal opportunity employer including disability veteran status and all categories protected by law. Please review our EOE statements for additional details.

#LI-AS1

Globally our policy is to recruit individuals from wide and diverse backgrounds. However certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be U.S. persons. U.S. persons are generally defined as U.S. citizens noncitizen nationals lawful permanent residents (or green card holders) individuals granted asylum and individuals admitted as refugees.

MKS Inc. and its affiliates and subsidiaries (MKS) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race color national origin sex (including pregnancy and pregnancy-related conditions) religion age ancestry physical or mental disability or handicap marital status membership in the uniformed services veteran status sexual orientation gender identity or expression genetic information or any other category protected by applicable law. Hiring decisions are based on merit qualifications and business needs. We conduct background checks and drug screens in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability please contact us at:.

If applying for a specific job please include the requisition number (ex: RXXXX) the title and location of the role

A Day in Your Life at MKS:As a first shift Service Support Technician at MKS Inc you will partner with other Technicians and Customer Service to diagnose and repair issues with customer products returned to this role you will report to the Senior Service Manager.You Will Make an Impact By:Performin...

Performing repairs to subassembly level
Interfacing with various departments as necessary to meet customer requirements
Make adjustments as required to return instruments to original specifications
Completing and maintaining data records on instruments returned for service
Maintaining standards and test equipment required to accomplish the tasks listed above

Skills You Bring:

A.S. Mechanical or Electronic Engineering or equivalent Technical/Vocational Training
2 years of related experience
Proficient in the use of standard tools and test equipment
Ability to reason through problems/issues and resolve them to the customers satisfaction using information and tools available
Ability to read and understand schematics assembly drawings and test/calibration procedures
Record test data diagnose failures and analyze this information
Experience with PC based applications to include Microsoft Office package and email

Physical Demands and Working Conditions:
Physical Demand 1: Job requires working in a class 10000 cleanroom

MKS is an equal opportunity employer including disability veteran status and all categories protected by law. Please review our EOE statements for additional details.

#LI-AS1

If applying for a specific job please include the requisition number (ex: RXXXX) the title and location of the role